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Generative AI Policy Information

The Enterprise Generative AI Policy is now available here: Enterprise Generative AI Policy | Division of Technology Services

The purpose of this policy is to provide guidance on the use of generative artificial intelligence (AI) for executive branch employees. The policy promotes the use of generative AI while protecting the safety, privacy, and intellectual property rights of the State of Utah. 

The policy states:

  • No private, controlled, or confidential data shall be added to […]

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New Utah Cyber Center Website

The Utah Cyber Center has a new website available at The Utah Cyber Center was created to coordinate efforts between State, Local, and Federal resources to bolster statewide security and help defend against future cyber attacks, by sharing cyber threat intelligence, best practices, and through strategic partnerships.

At, counties, cities, and towns can get assistance in developing incident response plans in coordination with state, federal, and private sector partners. Local governments can request assistance from the the Utah […]

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DTS Purchasing Workshop: Rescheduled to January 4

A new ServiceNow is coming to DTS! We are excited to announce the new Service Center. 

What does this mean for you?

A new ServiceNow user interface and experience is coming by February. The Service Center will be the new location to order, review, and approve any DTS IT procurement related items.


Join us for a virtual demo and training session on January 4th at 3:00 p.m. Register here. Learn how to use the new Service Center, check out the portal layout, and […]

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New IT Director at the Department of Commerce and Utah Labor Commission

We are pleased to announce that Trent Ady has accepted the position of IT Director for the Department of Commerce and the Utah Labor Commission. Trent previously worked at IBM where he managed a technical team focused on bringing automation, analytics, data, and AI software solutions to Fortune 100 companies. Before working at IBM, he worked for the State of Utah at the Department of Workforce Services and also with DTS.  A resident of Layton, Trent has a bachelor’s degree in international studies from Brigham Young University and an MBA in Information Technology Management from Western Governors University. Trent […]

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UDOT is Using AI to Enhance Parcel Detection

UDOT has been purchasing properties for 100+ years, and needed a way to represent these properties on a map. It was difficult to quickly identify parcels on the 90,000 different plan sheets. Each document would need to be reviewed, and if a parcel was found, it would be compared with existing information. It was expected to take years to complete the review and inventory work.

DTS helped UDOT to use AI to develop a program to process the plan sheet documents, search the documents for the standard marking, and extract the data to a spreadsheet along with other useful attributes in a fraction of the time. This […]

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DTS Employees Receive Partnership Award from Department of Public Safety

DTS employees Tyson Wall, Tim Johnson and Scott Gabbert recently won the Department of Public Safety Partnership award.

According to DPS, “UHP Technology has been working for approximately six years to transition from an archaic process where videos were stored by individual troopers to a modem, cloud-based video storage system uniformly managed by the Department. Essential to this new system is an Amazon Web Services server with the capability to accept videos from each individual trooper’s dash and body cameras, process and store these videos, and allow access Department defined users access to […]

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Updates to DTS Information Security Policy 5000-0002

We recently made some updates to the DTS Information Security Policy 5000-0002.

Information Security Policy

The following was added: Program Management-System Inventory

Summary: An inventory of systems and applications that process  state records, including personally identifiable information, supports the mapping of data actions and record series, providing individuals with privacy notices, maintaining accurate personally identifiable information, limiting the processing of personally identifiable […]

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Enterprise Generative AI Policy

The new DTS Enterprise Generative AI Policy is now available. The purpose of this policy is to provide guidance on the use of generative artificial intelligence (AI) for executive branch employees in Utah State government. The policy is created to promote the use of generative AI while protecting the safety, privacy, and intellectual property rights of the State of Utah.

Generative AI refers to a class of artificial intelligence systems that are capable of generating content, such as text, images, video, or audio, based on a set of input data rather than simply analyzing or acting on existing data.  Generative […]

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Delay Upgrade to MacOS Sonoma (macOS14)

The Division of Technology Services (DTS) requires a delay in the upgrade to the new MacOS Sonoma (macOS14). DTS needs to conduct testing to ensure that the virus protection tool, Xcitium, is compatible with the new operating system. We have begun testing and will work as quickly as possible to ensure there are no issues. We will notify you when testing is complete, and you can upgrade to Sonoma. Currently we are asking all Mac users to refrain from upgrading.

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