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Scaled Agile Framework

DTS is implementing the Scaled Agile Framework (SAFe) as our project and service delivery methodology across the organization. SAFe is a set of industry best practices and organizational tools that will help teams plan work, manage change, and coordinate efforts. 

SAFe will help us:

  • Facilitate a culture of continuous planning and build quarterly plans that increase visibility and promote alignment
  • Identify dependencies and risks early so that they can be addressed before they impact our work

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Microsoft Office End of Life

Microsoft has indicated that they will no longer be supporting different versions of the Office suite throughout the next few years. Some agencies are currently using the products that are slated for end of life (EOL) in April 2023. The State currently has a number of machines with end of life (EOL) Microsoft Office products installed on them which require remediation. There are also Office products that are going to be expiring in the next couple of years that we want agencies to be aware of. We will be working with agencies in the coming months to determine a plan for migration.

The following are upcoming end […]

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Windows 11 Update

DTS is workin with agencies to adopt Windows 11 before Microsoft deprecates Windows 10 in 2025. We are working on a detailed plan and specific instructions for state employees in the coming months. You can see more information on the Windows 11 page on the DTS website. 

Windows 11 Adoption

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Update on Zoom Licenses

Many agencies are currently using Zoom to host meetings and webinars where Google Meet does not fit the agency’s needs. Google Meet is the DTS recommended standard for meetings and webinars, but we have approved the use of Zoom Meetings/Webinars as an architectural supplemental standard if Google Meet will not work for the meeting.

Agencies have not had to pay for Zoom licenses in the past, as this has been paid for through the Telework Initiative funds provided by the Governor’s Office. Beginning December 4, 2022, Telework Initiative funds will no longer be available and agencies will need to begin […]

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Funded Projects in FY2023

During the 2022 Utah Legislature General Session, the Division of Technology Services (DTS) and several state agencies were given general fund money in FY2023 for various information technology projects. This document provides an overview of the projects that DTS is assisting the agencies with during this fiscal year.

Funded Projects 2022

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New Google Chat

On October 28, Google Hangouts will no longer be available. Google is replacing Hangouts with Chat. DTS has already upgraded its users, but has allowed access to both products during the migration. The change on October 28 will only affect those that are going directly to the web version of Hangouts at

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Notarizations in Adobe Sign Now Available

DTS is now offering agencies a way to do Notarizations within Adobe Sign. Adobe has partnered with the company Notarize, and it is integrated directly into the Adobe Sign Console. This service has been approved by the Lt. Gov Office for Notary use and approved by the DTS Architecture Review Board for State use.

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Utah Receives “A” Grade in Digital States Survey

The Center for Digital Government announced the state of Utah again topped the Digital States Survey. Conducted every two years, the survey evaluates states’ use of technology to improve service delivery, increase capacity, streamline operations and reach policy goals, and assigns each state a grade based on quantifiable results. 


This year, Utah exited the state’s main data center. Utah decommissioned, shifted to the cloud or physically moved more than 2,000 servers and more than 3,300 pieces of equipment. It also modernized, upgrading 10GB Internet to 100GBs and re-platforming systems. […]

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