In January the Labor Commission development team deployed a new interface, the Equal Employment Opportunity Commission (EEOC) Gateway, to automatically manage synchronization between the federal EEOC system and Utah’s Anti-discrimination division. The new interface connects Utah’s anti-discrimination tracking system (UALD) with the Federal EEOC system (ARC) using a secure real time web API to keep the synchronization up to date. The prior system was an antiquated multi step EDI process that used flat files and was run monthly by the Labor Commission Anti-discrimination staff.
The new system provides a more robust, automated mechanism to link the two systems in a more cohesive way by allowing two way communication instead of the one way communication used in the prior gateway. In addition to providing much more up to date and accurate information between the two systems, the interface eliminates the need for dual entry by the division’s staff, saving a lot of time for the investigators. They no longer need to manually keep two systems in sync and instead are able to concentrate on using their primary case tracking system, UALD; While allowing the new interface to coordinate the real time synchronization as well as logging activity to the case history of each UALD case to keep investigators informed.
