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Utah Honored Again as National Leader in Digital Government Experience

The state of Utah has once again been recognized as a leader in delivering online government services and information. The Center for Digital Government has recognized Utah in the 2021 State Government Experience Awards. Utah finished second overall among states in the Government Experience awards, which recognize the progress and innovation in the delivery of online services among state and local governments. Utah has placed in the top three of the overall awards in every year it has been eligible since 2006, including first-place finishes in 2007, 2009, 2017 and 2018. 

 

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Welcome New IT Directors: Wes Miles and Collin Peterson

We are excited to announce that we have two new IT Directors joining the DTS team.

Wes Miles has accepted the position of IT Director for the Governor’s Office and will transition to his new role immediately. Wes has worked with the State of Utah for nine years now in many different capacities, most recently as DTS IT Manager for the Department of Workforce Services. During his time with Workforce Services, he managed IT support and internal application development for the Unemployment Insurance Division, Workforce Development Division, Housing and Community Development Division, Refugee Services […]

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DTS Remote Work Success Report

In support of Governor Cox’s remote work initiative, A New Workplace, state agencies have been given the opportunity to work from anywhere within the state. During 2020, the COVID-19 pandemic suddenly accelerated efforts for government agencies to work remotely. The state went from just a few agencies participating in a pilot remote work effort, to the majority of state agencies working remotely in a matter of days. The Division of Technology Services (DTS) has worked to provide guidance and meet the technology needs of state agencies to enable them to work remotely. DTS, in partnership with the Governor’s Office […]

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2021 Disaster Recovery/Continuity of Operations Plan

The 2021 DTS DR/COOP report is now available here. The obligation of DTS is to provide seamless services, especially those involving public safety and health, in spite of any event. The public expects the same good customer service from state government as it does from business. With these issues in mind, DTS agency management is committed to the development and maintenance of an effective disaster recovery/continuity of operations plan (DR/COOP).

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Data Center Exit Project

DTS is working on a Salt Lake Data Center Exit project. We need to move from the current location at the Capitol complex as the facility is slated to be demolished within the next two years. The data center houses the servers that host state agency IT applications and systems.

The transition from the current data center to another location will be seamless for state agencies. DTS will work to migrate the systems and applications without any downtime for state agencies. We will be working with all teams to ensure a smooth transition to the cloud or other options.

You can see more information

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Gov. Cox Appoints New Department of Government Operations Privacy Officer

Gov. Spencer J. Cox recently appointed Christopher Bramwell as the new Department of Government Operations Privacy Officer. The position was created by the Utah Legislature during the most recent legislative session (see HB 243) and requires Senate approval.

 

“Protecting the personal privacy of all Utahns has become even more important as technology has advanced,” Gov. Cox said. “I’m pleased to see this new emphasis on privacy and look forward to developing policies that will hold the state accountable for the use of Utahns’ personal data and information.”

 

The […]

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Lucid Trainings for State Employees

Lucid has the following trainings available for state employees free of charge.    Want to learn more about how you can start to use the Lucid Visual Collaboration Suite more efficiently and effectively? Then join one of Lucid’s training opportunities coming up in the next month! The list of training sessions below will help you and your team learn how the Visual Collaboration Suite will ignite great ideas through Lucidspark and turn those ideas into reality in Lucidchart. Attend one or attend all to improve the way you are working at the State of Utah. Also, below is a link to the new Lucid Training Labs. This […]

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