News

We are pleased to announce that Bryan Brown is the new IT Director at the Department of Natural Resources. Bryan has worked in IT for over 29 years. After joining the State of Utah, Bryan has spent six years supporting the Department of Health’s Division of Medicaid and Health Financing where he was instrumental in increasing the confidence of DMHF in DTS and in its capabilities by providing leadership and stability to complete critical DMHF projects, while improving the communication between DTS and DMHF. After the department merger into the new Department of Health and Human Services, Bryan became a Lead […]

At 10:15 a.m. on April 20, 2023, hundreds of thousands of Utahns will “Drop, Cover, and Hold On” in The Great Utah ShakeOut, the state’s largest earthquake drill ever! Major earthquakes may happen anywhere you live, work, or travel. The ShakeOut is our chance to practice how to protect ourselves, and for everyone to become prepared. The goal is to prevent a major earthquake from becoming a catastrophe for you, your organization, and your community.

DTS will be participating in the drill this year. Be sure to have the contact information of your peers, supervisors, and fellow employees updated in the […]

DTS worked with the Utah Labor Commission to implement a new Adjudication Document Upload system. The new system allows individuals to submit legal documents, such as petitions and requests for hearings, to the Labor Commission Adjudication Division online instead of via mail or other methods. Agency staff can then review and file the documents into the appropriate SPUD (SPUD is the applicaiton adjudication uses to do their case work) case directly from one location. The new system replaces manual email processing, is expected to increase productivity significantly, and provides more robust auditing. Constituents are […]

Voting is now open for the 2023 Statescoop 50 Awards. Go here to vote. There are three nominations from Utah: Alan Fuller, Dave Fletcher, Chris Bramwell, and Protecting and Preserving the Great Salt Lake from the Division of Water Resources. According to the Statescoop website, “The StateScoop 50 Awards annually honor the best and the brightest who make state government more efficient and effective. These awards celebrate the outstanding achievements of our peers and acknowledge their tireless efforts to make a positive impact in the government IT community […]

The FCC is putting together a new, more detailed map with locations to identify where broadband service is offered. This map will serve as the new foundation for broadband analysis, policy, and grant distribution. Individual states were offered the chance to submit corrections and updates based on their local knowledge. 

The Utah Geospatial Resource Center (UGRC) worked with the Utah Broadband Center to help individual counties prepare submissions by handling all of the data formatting and validation steps as well as the actual submission to the FCC. This allowed the counties to spend their […]

The 2023 Security Awareness Training is now available. All executive branch state employees must complete the training annually. One of the most important elements of our defense and protection of the state’s information assets is user awareness and training. As an authorized user of the state’s information resources, you have an obligation to help protect the confidentiality, integrity, privacy, and availability of the state’s data. Part of that obligation is completing the required annual security awareness training. To complete the training, go to the 

We are pleased to announce that Rachael Cassady is the new IT Director for the Edge Group in DTS-Operations.

Rachael brings a range of experience to this position, having spent 27 years working for the State of Utah in various roles. Her career began as an Environmental Scientist with DEQ, where she then moved on to become a Compliance Program Manager with the Division of Drinking Water.  In 2020, Rachael became an IT Analyst Supervisor with DTS, serving DEQ. Throughout her career, she has had exposure to a wide variety of people and programs within the State of Utah along with many Citizen engagements.

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There’s a behind-the-scenes story to the new pop-up liquor store at the Salt Palace Convention Center for the NBA All-Star Game weekend. The Division of Technology Services network team built a system that allows the pop-up store to connect to state resources in a secure manner from a portable network case. This “Network in a Box” not only takes care of the immediate need for the Utah Department of Alcoholic Beverage Services (DABS) but addresses the potential future needs when a network needs to be immediately accessible, but a secure state-connected wired infrastructure may not be available.

In an effort to streamline the DTS Special Billing Agreement (SBA) process, agencies will no longer need to sign DTS SBAs effective immediately. We will continue to have agencies approve SBAs in ServiceNow, but no PDF will be sent for signatures. Additional information can be found 

We are pleased to announce that Rachael Stewart is the new IT Director for the Department of Health and Human Services. Rachael has worked for the State of Utah for 23 years. She started as an Eligibility Specialist with DWS and went on to fill various positions including Program Specialist, Trainer, Business Analyst and Program Manager. She began working for DTS in 2016 as a Sr. Project Manager and has spent the last 4 and a half years at DHHS (formerly DHS) as an IT Manager. She feels fortunate to have worked with a wide variety of state and federal programs that support Utahns. Rachael attended the […]