Main Menu Dept. of Technology Services Search


Delay Upgrade to MacOS Sonoma (macOS14)

The Division of Technology Services (DTS) requires a delay in the upgrade to the new MacOS Sonoma (macOS14). DTS needs to conduct testing to ensure that the virus protection tool, Xcitium, is compatible with the new operating system. We have begun testing and will work as quickly as possible to ensure there are no issues. We will notify you when testing is complete, and you can upgrade to Sonoma. Currently we are asking all Mac users to refrain from upgrading.

Read More

New COO is Troy Black

We are pleased to announce that Troy Black has accepted the position of DTS COO. Troy has extensive experience in technology leadership, enterprise solutions, and relationship building. Throughout his career, he has built a reputation as a solutions oriented leader with a focus on continuous improvement and building high performance teams.  As COO, he will be overseeing the Network/Communications teams, Hosting teams, Edge teams, and Identity and Access Management teams. Troy is a Utah native and enjoys all things Utah has to offer. An avid outdoor enthusiast, on evenings and weekends you can find him hiking, mountain […]

Read More

State of Utah ServiceNow Low-Code No-Code Workshop: October 16

State employees are invited to join the Division of Technology Services (DTS) for a ServiceNow Low-Code No-Code Workshop. Come join us to build an app in a day using low-code no-code in the State of Utah’s new ServiceNow Government Community Cloud environment, featuring Public Sector Digital Services. Date: Monday, October 16th, 2023 Time: 8:30 am – 4:00 pm Location: Hybrid Event

  • Taylorsville State Office Building – Bonneville Room (3rd Floor)
  • A virtual workshop link will be provided

Read More

New DABS Online Licensing & Permitting System

The Department of Alcoholic Beverage Services (DABS) recently launched a new DABS Online Licensing & Permitting System. This new system enables businesses and others to maintain all alcohol licensing and permitting using a fully integrated, web-based system; eliminating long drives to the DABS administrative office to deliver applications and make payments. The new online system and IT improvements reflect Governor Cox’s goal for streamlining and modernizing government, and his goal for enhanced focus on customer service. See additional information

Read More

New Purchasing Process: Technology Acquisition Approval (TAA)

As part of Utah Code 63A-16-204, Approval of information technology acquisitions, the CIO needs to approve all technology used in the state. The Technology Acquisition Approval (TAA) form was created for that requirement. It helps DTS and State Purchasing plan and assist with finding a solution if needed. Once a solution is found, the “Chosen Solution Approval Form” (Business Case) is completed by IT and submitted to the Chief Information Officer, Chief Information Security Officer, and the Agency Executive […]

Read More

Utah Ranked #1 in Delivering Digital Government Services

The state of Utah has been a leader in delivering online government services and information for many years. That position was reinforced by the most recent rankings for state digital government services.

The Center for Digital Government ranked Utah first overall in the 2023 State Government Experience Awards. The Awards recognize progress and innovation in the delivery of online services in government at the state and local level. Utah has finished in the top three of the Center’s rankings every year the state has been eligible since 2006, and claimed the top ranking in 2007, 2009, 2017, 2018, and […]

Read More

New IT Director at UDOT Scott Jones

We are pleased to announce that Scott Jones is the new IT Director for Utah Department of Transportation (UDOT). Scott grew up in Oakland, California and received a BS degree in Civil and Environmental Engineering from Brigham Young University. After graduation, Scott joined UDOT and has worked there for over 25 years. Much of his career has been spent in Operations and Safety, becoming a national expert in data analytics and visualization. In March 2019 Scott became the UDOT Director of Data, Technology, and Analytics, a newly created division with the purpose of providing consistent technology and data analytics […]

Read More

Government Operations Rate Committee Approves FY2025 DTS Rates

The Department of Government Operations Rate Committee met earlier this month to discuss the proposed FY2025 DTS Rates. The Committee approved the rates, and now the Governor’s Office will consider the proposed rates. Ultimately, the Legislature will consider and give final approval for the FY2025 rates during the 2024 Legislative Session. You can see the full presentation and proposal here.

Included in the FY2025 rates is a new Seat Rate, which will make rates more simple and predictable. The rates will […]

Read More

Utah Design System Workshops

DTS recently held workshops on how to utilize the new Utah Design System, available at The System is a resource to agencies and DTS may refer to when implementing new or upgrading websites and applications. It will help guide the State on the components needed to ensure accessibility, security, and other industry best practices. You can see more about the Utah Design System here.

View the Workshop slide presentation

Read More