NOTE: If you have ANY questions about the enrollment process or experience issues registering, please contact your DTS Help Desk.
- Open Safari (or your preferred web browser) and navigate to https://getwsone.com/
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Select Download Hub under the macOS section.
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When the download completes, click on the VMwareWorkspaceONEIntelligentHub.pkg in the bottom left hand corner.
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Continue through the installation process by following all additional prompts.
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Once you have reached this screen during the installation process, click Close.
It is okay to select Move to Trash after you have completed the steps from above.
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The Workspace ONE Intelligent Hub application should open automatically and you will be presented with the following screen. Enter mdm.utah.gov for the Server Address and select Next.
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Proceed by entering sou for the Group ID and select Next.
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In the Username field, type your Utah ID (i.e., username only; leave out @utah.gov). Then in the Password field, type your current password. Then select Next.
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Select whether the device you are enrolling is Employee owned or Corporate owned. An Employee owned device is one that you own, pay for, and use outside of work. If this is a state-owned device, select Corporate owned and Dedicated. Then select Next.
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Select Next.
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When the Profiles screen appears from the System Preferences, select Install… in the upper right hand corner.
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Select Install followed by your MacBook user account password. Click Enroll after you have successfully entered your password.
Navigate back to the Workspace ONE Intelligent Hub application and select Done.
This concludes MDM enrollment for your macOS device. You should now have access to state resources.
Managing your Device
To manage your device, log in to the AirWatch SSP (i.e., your device’s self-service portal) from a computer. (Note: When you contact DTS for device support, DTS will assist you in accessing the self-service portal to manage your device.)
To access the self-service portal, type sou in the Group ID field, and type in your UtahID username and password in the respective fields. Then select Log In.
Once you are logged in to the self-service portal, you can perform basic device management tasks (e.g., device queries and enterprise wipes) on your enrolled devices.
Troubleshooting:
If you have trouble with the registration process, or issues with MDM on your device, please contact Help Desk Support.
