Salesforce is a platform upon which state agencies can build information systems that deliver value to the agency and ultimately the people of Utah at a higher pace and without concern for the underlying infrastructure. Platforms are an important part of the future of information systems, and at DTS, we help support over 20 Salesforce instances!
Because of its “no code / low code” approach, anyone can build powerful applications on the Salesforce platform. Join us for the Salesforce Developer Day and event, and discover just how easy–and fun–it is to build real applications that deliver real value using Salesforce.
We look forward to seeing you there.
We are excited to announce that we have two new IT Directors joining the DTS team.
Wes Miles has accepted the position of IT Director for the Governor’s Office and will transition to his new role immediately. Wes has worked with the State of Utah for nine years now in many different capacities, most recently as DTS IT Manager for the Department of Workforce Services. During his time with Workforce Services, he managed IT support and internal application development for the Unemployment Insurance Division, Workforce Development Division, Housing and Community Development Division, Refugee Services Organization, Federal Contracts Group and the DWS Database and Data Warehouse groups.
Collin Peterson has accepted the position of IT Director for the Dept. of Workforce Services and will start in his new role on September 20, 2021. In his 13 years with the Department of Workforce Services, Collin has served in a variety of leadership and technical positions, most recently as the Director of the Workforce Research and Analysis Division. Previous to this role, some of the other positions he has held include DWS Management Information Systems Manager, Program Systems Manager, and Senior Business Analyst.
Apple recently announced that Utah is among the first states to adopt driver’s licenses and state IDs in Apple Wallet. DTS has been working closely with the Department of Public Safety to roll this out effectively. See the Apple press release here.
In support of Governor Cox’s remote work initiative, A New Workplace, state agencies have been given the opportunity to work from anywhere within the state. During 2020, the COVID-19 pandemic suddenly accelerated efforts for government agencies to work remotely. The state went from just a few agencies participating in a pilot remote work effort, to the majority of state agencies working remotely in a matter of days. The Division of Technology Services (DTS) has worked to provide guidance and meet the technology needs of state agencies to enable them to work remotely. DTS, in partnership with the Governor’s Office of Planning and Budget, spent $6 million in fiscal years 2020 and 2021 on information technology to meet the needs of state agencies’ remote work efforts. See the full DTS Remote Work Success Report here.
The 2021 DTS DR/COOP report is now available here. The obligation of DTS is to provide seamless services, especially those involving public safety and health, in spite of any event. The public expects the same good customer service from state government as it does from business. With these issues in mind, DTS agency management is committed to the development and maintenance of an effective disaster recovery/continuity of operations plan (DR/COOP).