CIO Newsletter
DTS Disaster Recovery/Continuity of Operations Plan for 2012
In preparation for the "Utah Shake Out" in April 2012, DTS will be conducting mini exercises to test the ability to meet and follow the DTS Disaster Recovery Plan...
DAF General Online Payments
The new Online Payments application allows the Department of Agriculture and Food to collect online payments for multiple programs...
Metrics
The Department of Technology Services (DTS) is committed to bringing value and innovation to Utah through service and technology.
Each year DTS renews their service commitment to Utah Executive branch agencies through Service Level Agreements (SLA). These Agreements identify key agency business products and services, information technology needed to support them, and how DTS will measure SLA fulfillment.
Utilizing the Balanced Score Card methodology, DTS measures SLA fulfillment and the customer’s experience. Together these provide us, and our customers, with a score card of our performance.
