The State of Utah is a recognized leader in digital government. This includes its award-winning portal, Utah.gov, and over 1630 online government services.
Digital Government is a key component in an overall effort to transform government through effective use of technology.
Digital Government Update
July 2020
State CIO Alan Fuller presented a new vision for Digital Government in Utah at the 2021 Utah Digital Government Summit.
DTS works closely with state agencies to coordinate a comprehensive approach to delivering digital government services and information.
Metrics
- Number of Online Services: 1630
- Monthly Unique Visitors: 1.7 Million
- Monthly Site Visits: 7.98 Million
- Online Transactions (annual): 56 Million
The Utah Digital Government Technology Platform
Web Development
DTS supports development of state websites and digital online services through internal development resources, as well as third party contract providers. This includes a statewide contract with NIC Utah, the local NIC affiliate who maintains the Utah.gov portal under the direction of DTS management and the Portal Governance Board. For information on how to access these services, please contact the Digital Government Office.
Awards and Recognition
The State of Utah received the top grade in the Digital States Survey in 2020. Utah was recognized as second place overall in the Government Experience Awards in 2020 and again in 2021.
In 2020, Utah.gov was recognized for creative excellence with the gold award from AVA Digital Awards and the Horizon Awards.
The State of Utah received the top grade in the Digital States Survey in 2018. Utah was also recognized as the overall winner of the Government Experience Awards for the second year in a row.
Utah.Gov was selected by the AVA Digital Awards as a Gold Award Winner for excellence in digital communication.
The Hermes Creative Awards honored Utah.Gov with a Gold Award for outstanding achievement.
Utah Legislative Bill Watch named Best Government Mobile Application for 2017 by Web Marketing Association
Utah announced as the overall winner of the 2017 Government Experience Awards
2017 Website of the Year: Best Overall Web Design: Golden Bridge Awards
News: Utah.Gov is One of the Country’s Most Honored Websites
Utah Receives “A” Grade in 2016 Digital States Survey
The American Business Awards selected Utah.Gov as a Best Overall Web Design
Gold Stevie Award winner in 2016.
Other Digital Government Awards
Product Management Council (PMC) / Digital Government Experience Council
The Utah Digital Government Product Management Council is a collaborative committee with representatives from state agencies that work together to ensure that the State’s digital resources are well coordinated. Utah has developed numerous cross-agency / enterprise services that improve the way services are delivered to the public.
The next PMC will be held on June 28, 2021.
Utah Digital Government Summit
The 2021 Summit was held on May 20, 2021.
Additional Resources
eGovernment Baseline (2007)
2007-2009 State of Utah e-Government Strategic Plan
2009-2012 Strategic eGov Plan
Digital Government Update (January 2016)
Digital Government Update (January 2017)
CPPA Reports
Utah.gov: Connecting Citizens and Government (2015)
Smarter eGovernment: The Benefits of Online Services for Utah Businesses (2013)
Smarter eGovernment: The Economics of Online Services in Utah (2012)
Related Standards
Utah Web Standards
State Accessibility Standard
HTTPS Only Standard
