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Long Distance Service Usage

Included in the Business Phone Line VoIP Rate

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Long Distance

Long Distance services allow State employees to communicate outside the local calling area. The Division of Technology Services’ (DTS) current long distance contract is with CenturyLink.

Features and Descriptions

Long Distance Calling

  • Interstate (state-to-state) calling; Long Distance service that crosses state lines.
  • Intrastate (within state) calling; Long Distance service within the state of Utah.
  • International Long Distance Calling (See Product Description for details).
  • Calling Cards.
  • Collect Calls.

Features Not Included

International Long Distance Calling

  • Ability to call internationally; management approval required (See Product Description for details).

Ordering and Provisioning

All telephone service requests must be in writing. Please contact your DTS Voice Solution Engineer or via the General Telecom Order Form for Phone Services on the DTS web site.

DTS Responsibilities

Provide Long Distance calling services to the Executive Branch agencies.  The Judicial and Legislative Branches of State government and other governmental entities, e.g., cities, counties, colleges, universities, K-12, etc. have the option of receiving basic telephone services from DTS.

Agency Responsibilities

Subscribers may make long distance telephone calls from any telephone that does not restrict long distance calling. The charges are billed to the telephone number where the call was made, unless the caller makes a collect call or bills to a credit card or third party.

Please review billing of services monthly to ensure accuracy. Discrepancies should be discussed with DTS Accounting within the fiscal year in order for adjustments to be approved and processed.

Consult with agency assigned DTS Voice Solution Engineer for service options and features.