DTS News

As growth in Utah County presses onward, the United States Postal Service (USPS) has added 84048 as a new ZIP code for Lehi. You can learn more about this new ZIP code, what addresses it affects, and which datasets UGRC has been updated as a result on our blog. Keep Reading

We are excited to announce that Aaron Bentley is the new DTS Agency Services Deputy Director. Aaron Bentley has dedicated more than 24 years to advancing technology and public service for Salt Lake City. Throughout his career in the city’s Information Management Services department, he  served in a variety of leadership roles, consistently demonstrating a strong commitment to innovation, operational

DTS was selected as a finalist in the Public Sector Excellence category in the Technology Business Management (TBM) Awards. The TBM Council is a nonprofit organization dedicated to advancing the discipline of TBM through education, standards, and collaboration between technology leaders and business partners.  Congratulations DTS Enterprise Hosting team!  The awards recognize public sector leaders who utilize TBM to enhance

Join us for a live training and interactive Office Hours session designed to support vendors working with the State of Utah as they navigate the new cybersecurity policy and GovRAMP requirements. This session will begin with a brief overview of the Utah policy that took effect July 1, 2025, followed by a Q&A with the Utah & GovRAMP teams where

Want to keep up with all the cool things happening at UGRC? You’re in luck! UGRC is active on social media. Give us a follow! Instagram: ugrc.gis Facebook: UtahAGRC X: @MapUtah

The 2025 DTS Annual Report is now available here. DTS works with the agencies we serve to ensure that Utah continues to deliver innovative solutions to its citizens. In recognition of these efforts, the state received IT awards and achieved several accomplishments in 2025, some of which are highlighted in the report.

The Center for Digital Government announced the winners of the 2025 Government Experience Awards. We’re proud to be recognized as a Project Winner in the 2025 Government Experience Awards for the Public Safety Data Portal project. Now in its ninth year, the program highlights how governments are blending people-first service design with next-generation tools to better connect with residents. This

Join us for an interactive Office Hours session designed to support vendors working with the State of Utah as they navigate the updated cybersecurity policy and GovRAMP.

In the beehive state, we embody industry, and not just on the job. Utah consistently ranks as the number one state in the nation for volunteerism as well as charitable giving. In 2023, AmeriCorps reported that over 1.2 million Utahns formally volunteered through organizations, while more than 1.7 million informally helped their neighbors.Gov. Cox and Lt. Gov. Henderson further cemented Utah’s stature of service

DTS replaced the centralized call center management system that assists with call-center activities to connect citizens with state services. The team successfully migrated all agencies from the existing Genesys Pure Connect on-prem contact center to the Genesys Cloud Contact Center solution. Implementation began in February 2024, with the final install this month.  This project was a huge success. Thanks to