DTS News

What We Are Doing

For media inquiries, contact:
Stephanie Weteling
[email protected] 
435-720-5315

October 29, 2025

Utah and GovRAMP:Interactive Office Hours November 5

Join us for a live training and interactive Office Hours session designed to support vendors working with the State of Utah as they navigate the new cybersecurity policy and GovRAMP requirements. This session will begin with a brief overview of the Utah policy that took effect July 1, 2025, followed by a Q&A with the Utah & GovRAMP teams where
October 29, 2025

Where’s UGRC hiding? On Social Media!

Want to keep up with all the cool things happening at UGRC? You’re in luck! UGRC is active on social media. Give us a follow! Instagram: ugrc.gis Facebook: UtahAGRC X: @MapUtah
October 29, 2025

2025 DTS Annual Report

The 2025 DTS Annual Report is now available here. DTS works with the agencies we serve to ensure that Utah continues to deliver innovative solutions to its citizens. In recognition of these efforts, the state received IT awards and achieved several accomplishments in 2025, some of which are highlighted in the report.
Featured image for “Utah’s Public Safety Data Portal wins 2025 Government Experience Award”
September 24, 2025

Utah’s Public Safety Data Portal wins 2025 Government Experience Award

The Center for Digital Government announced the winners of the 2025 Government Experience Awards. We’re proud to be recognized as a Project Winner in the 2025 Government Experience Awards for the Public Safety Data Portal project. Now in its ninth year, the program highlights how governments are blending people-first service design with next-generation tools to better connect with residents. This
August 20, 2025

Utah and GovRAMP: Office Hours for Vendors September 10

Join us for an interactive Office Hours session designed to support vendors working with the State of Utah as they navigate the updated cybersecurity policy and GovRAMP.
August 18, 2025

Utah: A National Leader in Elevating the Volunteer Experience

In the beehive state, we embody industry, and not just on the job. Utah consistently ranks as the number one state in the nation for volunteerism as well as charitable giving. In 2023, AmeriCorps reported that over 1.2 million Utahns formally volunteered through organizations, while more than 1.7 million informally helped their neighbors.Gov. Cox and Lt. Gov. Henderson further cemented Utah’s stature of service
July 30, 2025

Contact Center System Replacement

DTS replaced the centralized call center management system that assists with call-center activities to connect citizens with state services. The team successfully migrated all agencies from the existing Genesys Pure Connect on-prem contact center to the Genesys Cloud Contact Center solution. Implementation began in February 2024, with the final install this month.  This project was a huge success. Thanks to
July 30, 2025

Windows 11 Adoption

In 2023, Microsoft announced the Windows 10 operating system was facing end of support in 2025, meaning it will no longer receive required updates and security patches to protect the State of Utah from hacking attempts. We needed to upgrade Windows computers to ensure state employees are able to continue to use state applications and stay secure. We had set
April 22, 2025

Utah and GovRamp: What to Know Webinar is May 29

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April 18, 2025

New Look and Feel Coming to UtahID Login

The UtahID login will have a new look and feel in May. When you login to UtahID to access State of Utah systems, you’ll see new login screens similar to the image below.