Removing MFA options

UtahID Help
  1. Keep In Mind

    As a minimum for account security, SMS / Email 2FA is now required of all UtahID users. Follow this article for instructions on how to add or update your SMS / Email MFA options.

    Removing UtahID Authenticator MFA Option

  1. Sign in

    Go to https://id.utah.gov, opens in a new tab​ and sign in to UtahID.
  2. Select Security - On the Top

    Select the Security​ link at the top, ​scroll down​ to the Multi-Factor section and click Update. Scroll down to find the UtahID Push Authenticator card and click Update to remove UtahID Push Authenticator from your UtahID
  3. Enter your password and click Continue

  4. Click Submit

    The option is removed and you are logged out.

    You have successfully removed the UtahID Authenticator Two Factor from UtahID.

    Removing WebAuthn MFA Option

    Note: If removing YubiKey, you may also want to remove YubiKeyOTP. See the next section for removing Yubikey OTP.

  1. Sign in

    Go to https://id.utah.gov, opens in a new tab​ and sign in to UtahID.
  2. Select Security - On the Top

    Select the Security​ link on the top, ​scroll down​ to the Multi-Factor section and click Update. On the next screen, the device can be renamed or can be removed.

    Click Remove under Remove the device from my UtahID to progress.

  3. Select Remove the Device from my UtahID

  4. Enter Your Password and Click Remove

    The device is removed and you are logged out. 

    You have successfully removed the WebAuthn device from UtahID.

    Removing YubiKeyOTP 2FA option in UtahID

  1. Sign in

    Go to https://id.utah.gov, opens in a new tab​ and sign in to UtahID.
  2. Select Security - On the Top

    Select the Security​ link on the top, ​scroll down​ to the Multi-Factor section and click Update. After that, click Update under the Yubico OTP Device card.

  3. Select Remove the Device from my UtahID

  4. Enter Your Password and Click Remove

    The Yubico OTP is removed and you are redirected back to the Security tab.

    You have successfully removed the Yubikey OTP from UtahID.