SMS/Email Multi-factor (MFA)

UtahID Help

    Setting up an account to use SMS/Email Multi-factor (MFA)

    By default, all accounts are now forced to use the SMS/Email MFA.

  1. Sign in

    Go to https://id.utah.gov, opens in a new tab​ and sign in to UtahID.

  2. Select Security - In the Top Menu

    Select the Security​ link in the top menu, ​scroll down​ to the Multi-Factor section​

  3. Update Multi-Factor Information

    You can do one or all of the following actions:

    • Update primary email address
    • Add an alternate email address
    • Add a personal mobile number
    • Add a work mobile number

    Click the Edit button by each option to make changes.

  4. Add Alternate Email

    Enter the alternate email address and click continue.

  5. Enter Security Code

    Enter the security code that was sent to the newly added email address and click Continue.

  6. Success

    You have successfully added an alternate email address to your UtahID. You will be redirected to the main Security page and see the success message at the top of the screen.

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