The Division of Technology Services provides wireless access to the State Wide Area Network (WAN) to authorized State and local government employees.
Installation of 802.11 wireless services in State facilities is requested by the customer agencies; installation is dependent upon approval of the appropriate Campus Network Engineer (CNE) and available resources. The CNE will perform an assessment of required resources and coordinate an installation plan. State agencies are not billed for the wireless services; the Network Services rate is currently supporting this product.
Features and Descriptions
802.11 Standards
- 802.1x IEEE standards compliant: 802.11a; 802.11g; 802.11n.
- WiFi Protected Access (WPA2) compatible.
Customer Configuration
An estimate of the equipment and installation costs will be assessed by the Campus Networker and presented to the Network Standards Committee for approval prior to implementation. Installation of services is based on available resources and funds. If resources and funds are unavailable, the customer may elect to fund the installation or wait for available funding—if the customer chooses to wait for funding, the customer’s request will be placed on a prioritized list.
RADIUS
Cisco Secure ACS (Access Control Server).
User Authorization
- “Challenged Access” limits access to users listed in an authentication directory.
- DTS operates and maintains VPN Concentrators.
Authentication Directory
UtahID is LDAP compliant.
Network Connection
- Provides segmented Wireless LAN security using VLANs (Virtual LANs).
- State employees have the same access as with their local wired network.
- Microsoft SMB file sharing is restricted.
Features Not Included
Cabling
Customer agencies are responsible for all cabling costs associated with installation of wireless services.
Non-State Employee Access
Encrypted 802.11 Wireless Network access is for state and local government employees. Guest access to the Internet is available to the general public.
Ordering and Provisioning
The order form for the product information described below may be found on the right side of this page.
Reminder: Please include a business case defining business needs and coverage requirements for wireless access services. DTS Business Case Form: https://utah.service-now.com/navpage.do.
DTS Responsibilities
- DTS, in its responsibility for maintaining the integrity and security of the State WAN, is responsible for shutting down unauthorized 802.11 Wireless Network access points.
- DTS will work with customer agencies to install 802.11 Wireless LAN systems that comply with product standards.
Agency Responsibilities
- Customer agencies will submit a request for wireless services or access points.
- Customer agencies are responsible for all cabling costs required and associated with the installation of wireless services.
- DTS will work with customer agencies to install 802.11 Wireless LAN systems that comply with product standards.
Note: DTS will remove unauthorized wireless services and work with the customer agency to install approved services. - 802.11 Wireless Network users are responsible for complying with the State Acceptable Use Policy and the State Information Security Policy.
Rates and Billing
Site Survey
DTS will survey the site upon request to determine resource requirements and draft an estimate for management approval and resource allocation.
No charge for engineering services/labor and site survey. See Ordering and Provisioning below.
Note: Customer agencies are required to complete a business case defining the specific requirements for the requested wireless service (access points). Customer agencies’ business cases will be reviewed by the Enterprise Communications Services management—business cases will assist in the prioritization of limited resources—defined business cases will identify critical over convenience service requests.
Base Rate – NA
Installation
- One-time charge – NA
- Engineering, installation and labor – NA
- Building cabling – Customer Responsibility
Note: Installation of wireless services is dependent upon DTS approval and available funding; If resources and funds are unavailable, the customer may elect to fund the installation or wait for available resources—at this time the customer’s request will be placed on a prioritized list for future funding.
