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Utah Receives “A” Grade in Digital States Survey

The Center for Digital Government announced the state of Utah again topped the Digital States Survey. Conducted every two years, the survey evaluates states’ use of technology to improve service delivery, increase capacity, streamline operations and reach policy goals, and assigns each state a grade based on quantifiable results. 


This year, Utah exited the state’s main data center. Utah decommissioned, shifted to the cloud or physically moved more than 2,000 servers and more than 3,300 pieces of equipment. It also modernized, upgrading 10GB Internet to 100GBs and re-platforming systems. Transitioning more services to the cloud has also improved performance and positioned the state to use new technologies, such as Artificial Intelligence. An emphasis has also been placed on data privacy, with the hiring of a new Data Privacy Officer and additional training and considerations around protecting data privacy for the citizens of Utah.


Utah is one of six states that achieved an “A” grade. The grade of “A” reflects a state whose

technology leaders are using very strong innovation, high performing solutions, and have applied excellent practices in all aspects of operations, governance and administration.


In addition, Utah received first place for your exemplary work in Continuous Innovation which recognizes that the state has provided exploration, testing and appropriate application of emerging technologies to improve government services.


See the full report here: