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POP/IMAP Disabled January 31, 2017

The Post Office Protocol (POP) and Internet Message Access Protocol (IMAP) have been in use since the 1980’s to facilitate the retrieval of email. Today, there are other protocols, i.e. Hyper Text Transfer Protocol Secure (HTTPS), Exchange ActiveSync, or Google Sync, that are more secure.

The Department of Technology Services (DTS) disabled the use of POP and IMAP for all users not using POP or IMAP on March 11, 2016. Since then, we have been working on disabling the remaining users and migrating them to more secure methods of accessing email.

Recently we had asked IT directors to either 1) Give permission to disable the remaining users or 2) Have the agency fill out and sign a Risk Acceptance form for the remaining users. Note: System email accounts either need to be disabled from using POP/IMAP or sign a risk acceptance form. 

ALL remaining accounts that do NOT have a signed Risk Acceptance form will be disabled from using POP/IMAP on January 31, 2017.

The POP/ IMAP Audit Report is updated every Monday night.

Users that wish to continue to access email, other than by the web, will need to change the sync protocol. For help please contact the DTS Help Desk at and click on ‘Get Help’.