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New Google Mail

Issue Date: July 6, 2018
Effective Date: July 2, 2018
Section/Group: Email
Submitted by: Peter Freeman
Approved by: Paul Kearsley

Technical Summary and Overview

Over the next several months, Google G Suite Gmail is changing and will offer a new look and add additional features to help you organize your inbox and view upcoming events. Check the G Suite Learning Center for the PDF update.

Known Implications

There will be some minor adjustments to the visual layout of the Gmail user interface and additional features, which may require users to reaccustom themselves with the new layout.


As of July 2, 2018, the new Gmail has started moving to general availability. G Suite admins will be able to control the transition to the new Gmail by allowing users to opt in or out. The ability to opt in to the new Gmail view has already been made available to all DTS employees. At the end of August, all users who aren’t on the new Gmail will be transitioned to it automatically, but will still have the option to opt out and revert back for an additional four weeks. After those four weeks, or about October, all users will be on the new Gmail.

Additional Information

The Gmail updates allow you to do the following:

  • Organize emails in your inbox. When you hover over a message in your inbox you will be presented with several actions that you can take on the message without opening it, such as archive, delete, mark as read or unread, and snooze. Snooze will allow you to pick a time for a message to come back to the top of your inbox.
  • Reply to emails using Smart Replies. You will be able to quickly reply to messages using phrases that will show up based on the content of the message you have received.
  • View Calendar, Tasks, Keep, and Add-ons in Gmail. You will have the ability to add these applications in a new pane on the right side of your email to be viewed simultaneously with your Gmail.
  • Add Mentions. When writing an email you can add a recipient by mentioning them using the + or @ signs.


Please contact the DTS Help Desk if you have any questions or need assistance. DTS contact information can be found at by clicking the Get Help link.