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New Contracts Module in ServiceNow

DTS has launched the contract module in ServiceNow. There will be new approval notifications sent out to DTS managers along with notifications being sent to agency contacts and watchers as things are being processed. Only new items being processed will be added into the module at this time so contracts will not show up unless we are processing an amendment on it.

You can view the training document here, along with a document that identifies the process and corresponding contract module status. These documents help answer most questions about how to find all the information in the system that is needed. If there are any questions on the module please reach out to Laura Larsen.