Main Menu Dept. of Technology Services Search

Google Chrome Issue

Google recently updated its Chrome browser, introducing profile separation.


This update prevents inadvertent sharing of personal data with work accounts to make a clear distinction between work and personal items. This prevents personal bookmarks, history, and passwords from being synced into your account, and vice-versa.


If you use the Google Chrome browser, you will need to take the following action when you see the prompt below:

1. Select the checkbox to “Keep local browsing data (bookmarks, passwords, history, etc.)” and click “Continue”

2. Click your Chrome Profile icon (your profile picture) in the top right side of your browser and select “Turn on sync…”

3. In the new “Turn on sync?” window select “Yes, I’m in”

Please see this document for additional information if needed.

If you have already clicked through the dialog box and appear to have lost bookmarks, history, etc., you can contact the DTS Helpdesk or submit a ticket for help resyncing your data.

Thank you for your patience and continued support.