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Device Maintenance from Strategic Communications

DTS is changing the way it manages the out of warranty device maintenance and repair contract through Strategic Communications. After many years of providing inventory and maintenance assistance for your agency’s various out of warranty printers, monitors, fax machines, and other devices, the Strategic Communications contract has been transitioned to the Division of State Purchasing. 

Agencies will now be billed directly by Strategic Communications for services provided by the company, instead of receiving a pass through bill from DTS. 

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2018 Legislative Session Wrap-Up

The 2018 Legislative Session concluded last week, on March 8. Thank you to all DTS employees for your patience during the Session – not only for managing the whirlwind of meetings, but also for dealing with difficult parking when coming to the Capitol.  DTS had a very successful Session. 

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Vote for 2018 StateScoop Top 50 Awards

You can now vote for the StateScoop Top 50 Awards here. Voting closes April 10. The StateScoop 50 Awards annually honor the best and the brightest who make state and local government more efficient and effective. These awards allow us to celebrate the outstanding […]

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Dave Fletcher named one of 13 Emerging Tech Leaders You Should Know


Dave FletcherChief Technology Officer, State of UtahGoogle home skills

This particular project is part of Utah’s effort to use digital assistants to provide services and information for Utah citizens. In this case, we leverage the Google Drive platform to provide an interactive way to prepare for the Utah Driver License exam.

The targeted market for this innovation is typically 14- to-25-year-olds who are interested in getting their driver license for the first time, although there are […]

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NASCIO highlights DTS successes In Real Life

During the next several weeks, the National Association of State CIOs (NASCIO) will feature priorities through brief videos from state CIOs explaining why an issue made the list & how that issue applies to their state in real life (IRL)   Check out the State of Utah DTS videos here: IT Consolidation: 

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Voice assistants are helping Utah keep the conversation going with citizens

Devices like the Amazon Echo are the latest channel the state’s government is using to “maintain interest and outreach” for services.

When Utah Chief Technology Officer Dave Fletcher thinks about how to integrate technology into state government, two criteria come to mind.

“What we try to do is focus on the things that will improve quality of life and keep our citizens engaged,” Fletcher told StateScoop. 

Utah, which has emerged as a leader among its contemporaries in online services, has found that the emerging technology of voice-activated digital assistants like […]

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Upcoming AGRC Events

Northern Utah GIS Users Group

NUGIS will be holding their next meeting Tuesday, February 6th from 2:00 – 4:00 PM in room D2-318 at the Weber State University Davis Campus in Layton. For more information, please contact Kasey Hansen

Salt Lake Users Group

The Salt Lake Area GIS Users Group is holding its 35th quarterly meeting on Wednesday, February 14 from 11:30 AM – 1:30 PM. 

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Granberg, Bertrand J.

After many years of suffering at AGRC, Bertrand J. Granberg, 104, Salt Lake City, passed from AGRC to other employment on January 17, 2018, 5pm. It is with great sadness that the AGRC family announces Bert’s transition to his new position at the 

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Next Generation 911?

Preparing for Next Generation 911 (NG911) is largely a group effort by individuals and agencies at the local, state and national levels. AGRC is one of those agencies. With so many involved parties and policy details it can be overwhelming just trying to understand how the system works. So, let’s talk about NG911.

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Shutdown of Google Drive for Mac and PC

Google has launched Google Drive File Stream to replace Google Drive for Mac/PC. Google Drive for Mac/PC will no longer be available effective May 12, 2018.

As of May 12, 2018, if you have not transitioned away from Google Drive for Mac/PC, the synchronization of files between your computer and Drive will cease to function.

This shutdown does not impact any other Google Drive services.

In order to have Google Drive File Stream installed, please contact the DTS Help Desk and submit a request for its […]

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