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2018-2021 DTS Strategic Plan

DTS has recently published the the 2018–2021 Strategic Plan. See it here. The plan provides strategic goals and direction to the state’s technology community about how DTS will continue to be a strategic, secure, responsive, and innovative information technology (IT) partner organization. In addition, the strategic plan will help government leaders evaluate and prioritize the technology innovations that could enable them to achieve their business and service delivery objectives. Each agency should carefully consider how the strategic goals outlined in this plan align with agency objectives. The plan presents technology trends that DTS leaders identified as relevant and describes how these trends will affect the direction for IT management statewide. Technology allows agencies to perform more efficiently and fulfill citizen needs, and it will continue to provide a vehicle for innovative solutions. DTS must ensure that IT initiatives align with agency priorities, both now and in the future. And to meet the needs of the mobile citizenry, DTS and agencies must also work together to adapt planning and governance processes to the emerging world of 24/7 access to government.