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FY2024 DTS Rates

DTS charges rates for all services provided.  The rates are approved by the DTS Rate Committee, the Governor’s Office, and the Legislature.

Application Developer Rate
Tier 1 $79.01Hour
Tier 2$94.70Hour
Tier 3$110.34Hour
Tier 4$125.51Hour
Master Engineer/Consultant/Specialized SkillsetSBAHour
Communications and Phone Services
Technician Hourly Rate$90.33Hour
Business Phone Line VoIP (incl. Softphone & LD) $28.85Line/Month
Business Phone Line AnalogSBASBA
Toll Free$0.0353Minute
Persistent Chat$8.78User/Month
Contact Center$28.10Core License/Month
Call Management SystemSBA
Computer Support Services
Computer and Helpdesk Support$74.34Device/Month
Adobe Pro/Sign$1.62Device/Month
On-Call SupportSBASBA
Google Email and Collaboration Tools $12.22Account/Month
DaaS AWS Cost + 10%Device/Month
DaaS Citrix/GCP $43.67Device/Month
Database Services
Oracle Database Hosting Core Model$1,138.69Core/Month
Oracle Database Hosting Shared Model$11.07GB/Month
SQL Database Hosting Core Model$1,189.50Core/Month
SQL Database Hosting Shared Model$12.14GB/Month
Hosting Services
System AdministrationN/AOS/Month
Processing (CPU)$46.25CPU/Month
General Purpose Storage$0.0800GB/Month
Back-up Storage$0.1993GB/Month
Web Application Hosting$109.81Instance/Month
Cloud Hosting and Storage ServicesActual Cost
DTS Cloud Infrastructure$2.42Hour
Data Center Rack Space - Full Rack$936.85Rack/Month
Data Center Rack Space - Rack U$31.23Rack U/Month
Network Services
Network Connection (ISP, VPN)$55.63Device/Month
Network Connection - IoT$9.82Connection/Month
Network Services - 10 GB$222.52Connection/Month
Network Connection - Non-Cabinet Agencies$64.08Device/Month
Security Services
Security Support (including Authentication Services)$44.85Device/Month
Security Assessment & RemediationSee TableSee Table
Print Services
High Speed Laser Print$0.0269Image
Miscellaneous Services
DTS Consulting ChargeSee Application Developer Rate TableHour
All Other ContractsCost + 1%N/A
Enterprise Software (Adobe, Microsoft, etc.)Up to Cost + 10%N/A
Consultant Services (Managed Service Provider)Cost + 3%N/A
Other Technical ServicesCost + 10%N/A
Service Now License$40.00User/Month
Microsoft Power App License$15.03User/Month
Salesforce Service Cloud Unlimited License$121.06User/Month
UGRC Services
GPS Subscriptions$600.00Subscription/Year
GIT Professional LaborSee Application Developer Rate TableHour

Security Assessment and Cyber Insurance Rates

GroupAnnual Cost
Insurance Only$3,565.00
Limited Agencies$15,500.00
Small Agencies$31,000.00
Medium Agencies$62,000.00
Large Agencies$124,000.00
Extra Large Agencies$248,000.00

Application Support Titles and Tiers

Past Rate Sheets

FY 2017 DTS Rates Sheet

FY 2018 DTS Rates Sheet

FY 2019 DTS Rates Sheet

FY2020 DTS Rates Sheet

FY2021 DTS Rates Sheet

FY2022 DTS Rates Sheet

FY2023 DTS Rates Sheet

FY2024 DTS Rates Sheet