FY2022 DTS Rates
DTS charges rates for all services provided. The rates are approved by the DTS Rate Committee, the Governor’s Office, and the Legislature.
| Description | Rate | Unit |
| IT Tier Rate | ||
| Tier 1 A | $61.89 | Hour |
| Tier 1 B | $72.02 | Hour |
| Tier 2 A | $77.64 | Hour |
| Tier 2 B | $87.44 | Hour |
| Tier 3 A | $92.16 | Hour |
| Tier 3 B | $99.77 | Hour |
| Tier 4 A | $102.82 | Hour |
| Tier 4 B | $113.63 | Hour |
| Master Engineer/Consultant/Specialized Skillset | SBA | |
| Communication Services | ||
| Mobile Technician Labor | $69.09 | Hour |
| VoIP | $30.05 | Line/Month |
| Legacy Phone System | SBA | |
| Long Distance | $0.0602 | Minute |
| 1-800 Usage | $0.0286 | Minute |
| Persistent Chat | $5.96 | User/Month |
| Other Voice Services | Cost + 10% | |
| International Long Distance | Cost + 10% | |
| IP Contact Center | $20.50 | Core License/Month |
| Call Management System | SBA | |
| Desktop Services | ||
| Desktop Support | $66.54 | Device/Month |
| Adobe Pro/Sign (1) | $1.50 | Device/Month |
| Mobile Support | SBA | |
| On-Call Support | Actual Cost | |
| Google Enterprise | $9.46 | Acct/Month |
| Software Resale | Cost + 6% | |
| Virtual Applications | N/A | Pool/Month |
| DaaS (FY22 New) | Cost + 10% | Device/Month |
| Hosting Services | ||
| Oracle Database Hosting Core Model | $787.57 | Core/Month |
| Oracle Database Hosting Shared Model | $10.76 | GB/Month |
| SQL Database Hosting Core Model | $546.43 | Core/Month |
| SQL Database Hosting Shared Model | $10.84 | GB/Month |
| System Administration | N/A | OS/Month |
| Processing (CPU) | $38.58 | CPU/Month |
| Memory | $5.78 | GB/Month |
| Storage | $0.0696 | GB/Month |
| Back-up & Archive Storage | $0.1102 | GB/Month |
| File-Share | $0.0696 | GB/Month |
| Object Storage | $0.0168 | GB/Month |
| Shared Application Hosting on Prem | $59.10 | Instance/Month |
| Shared App Hosting Cloud Sys Admin | N/A | Instance/Month |
| Cloud Hosting | Cost + 25% | |
| Other Hosting Services | SBA | |
| Data Center Rack Space - Full Rack | $500.00 | Rack/Month |
| Data Center Rack Space - Rack U | $16.67 | Rack U/Month |
| Network Services | ||
| Network Services | $55.51 | Device/Month |
| Network IoT | $9.82 | Connection/Month |
| Network Services - 10 GB | $222.04 | Connection/Month |
| Network Services - Other State Agencies | $61.45 | Device/Month |
| Other Network Services | Cost + 10% | |
| Misc. Data Circuits | Cost + 10% | |
| Security | $28.99 | Device/Month |
| Other Security Services | SBA | |
| Security Assessment & Remediation | See Table | See Table |
| Print Services | ||
| High Speed Laser Print | $0.0322 | Image |
| Other Print Services | Cost + 10% | |
| Miscellaneous | ||
| DTS Consulting Charge | See IT Tier Rate Table | Hour |
| Saas/Cloud Hourly | $96.78 | Hour |
| Consultant Services | Cost + 3% | Hour |
| UGRC Services | ||
| GPS Subscriptions | $600.00 | Subscription/Year |
| UGRC Plots | $6.00 | Linear Foot |
| GIT Professional Labor | See IT Tier Rate Table | Hour |
FY22 Application Maintenance Tiers
Tier Definitions
| Business Analyst | Tier 1 |
| Information Analyst I | Tier 1 |
| Information Analyst II | Tier 1 |
| IT Analyst I | Tier 1 |
| Senior Business Analyst | Tier 1 |
| Technical Support SPEC I | Tier 1 |
| Information Technology Project Manager | Tier 2 |
| IT Analyst II | Tier 2 |
| Technical Support SPEC II | Tier 2 |
| Business Analyst Supervisor | Tier 3 |
| Information Analyst Supervisor | Tier 3 |
| Information Technology Manager I | Tier 3 |
| Information Technology Senior Project Manger | Tier 3 |
| IT Analyst III | Tier 3 |
| Technical Support Specialist III | Tier 3 |
| Information Technology Manager II | Tier 4 |
| IT Architect | Tier 4 |
| Information Technology Director I | Tier 4 |
| IT Master Engineer | SBA |
| Electronic Business Project Manager | SBA |
| IT Operational Excellence Consultant | SBA |
| Consultant | SBA |
| Intern | SBA |
| Division Director, Technology Services | Non-Billable |
| Information Technology Director II | Non-Billable |
Security Assessment and Cyber Insurance Rates
| Group | Annual Cost |
|---|---|
| Limited Agencies | $12,500.00 |
| Small Agencies | $25,000.00 |
| Medium Agencies | $50,000.00 |
| Large Agencies | $100,000.00 |
Proposed Rates
