FY2024 DTS Rates
DTS charges rates for all services provided. The rates are approved by the DTS Rate Committee, the Governor’s Office, and the Legislature.
| Description | Rate | Unit |
| Application Developer Rate | ||
| Tier 1 | $79.01 | Hour |
| Tier 2 | $94.70 | Hour |
| Tier 3 | $110.34 | Hour |
| Tier 4 | $125.51 | Hour |
| Master Engineer/Consultant/Specialized Skillset | SBA | Hour |
| Communications and Phone Services | ||
| Technician Hourly Rate | $90.33 | Hour |
| Business Phone Line VoIP (incl. Softphone & LD) | $28.85 | Line/Month |
| Business Phone Line Analog | SBA | SBA |
| Toll Free | $0.0353 | Minute |
| Persistent Chat | $8.78 | User/Month |
| Contact Center | $28.10 | Core License/Month |
| Call Management System | SBA | |
| Computer Support Services | ||
| Computer and Helpdesk Support | $74.34 | Device/Month |
| Adobe Pro/Sign | $1.62 | Device/Month |
| On-Call Support | SBA | SBA |
| Google Email and Collaboration Tools | $12.22 | Account/Month |
| DaaS AWS | Cost + 10% | Device/Month |
| DaaS Citrix/GCP | $43.67 | Device/Month |
| Database Services | ||
| Oracle Database Hosting Core Model | $1,138.69 | Core/Month |
| Oracle Database Hosting Shared Model | $11.07 | GB/Month |
| SQL Database Hosting Core Model | $1,189.50 | Core/Month |
| SQL Database Hosting Shared Model | $12.14 | GB/Month |
| Hosting Services | ||
| System Administration | N/A | OS/Month |
| Processing (CPU) | $46.25 | CPU/Month |
| Memory | $6.95 | GB/Month |
| General Purpose Storage | $0.0800 | GB/Month |
| Back-up Storage | $0.1993 | GB/Month |
| Web Application Hosting | $109.81 | Instance/Month |
| Cloud Hosting and Storage Services | Actual Cost | |
| DTS Cloud Infrastructure | $2.42 | Hour |
| Data Center Rack Space - Full Rack | $936.85 | Rack/Month |
| Data Center Rack Space - Rack U | $31.23 | Rack U/Month |
| Network Services | ||
| Network Connection (ISP, VPN) | $55.63 | Device/Month |
| Network Connection - IoT | $9.82 | Connection/Month |
| Network Services - 10 GB | $222.52 | Connection/Month |
| Network Connection - Non-Cabinet Agencies | $64.08 | Device/Month |
| Security Services | ||
| Security Support (including Authentication Services) | $44.85 | Device/Month |
| Security Assessment & Remediation | See Table | See Table |
| Print Services | ||
| High Speed Laser Print | $0.0269 | Image |
| Miscellaneous Services | ||
| DTS Consulting Charge | See Application Developer Rate Table | Hour |
| All Other Contracts | Cost + 1% | N/A |
| Enterprise Software (Adobe, Microsoft, etc.) | Up to Cost + 10% | N/A |
| Consultant Services (Managed Service Provider) | Cost + 3% | N/A |
| Other Technical Services | Cost + 10% | N/A |
| Service Now License | $40.00 | User/Month |
| Microsoft Power App License | $15.03 | User/Month |
| Salesforce Service Cloud Unlimited License | $121.06 | User/Month |
| UGRC Services | ||
| GPS Subscriptions | $600.00 | Subscription/Year |
| GIT Professional Labor | See Application Developer Rate Table | Hour |
