Main Menu Dept. of Technology Services Search

FY2022 DTS Rates

DTS charges rates for all services provided.  The rates are approved by the DTS Rate Committee, the Governor’s Office, and the Legislature.

IT Tier Rate
Tier 1 A$61.89Hour
Tier 1 B$72.02Hour
Tier 2 A$77.64Hour
Tier 2 B$87.44Hour
Tier 3 A$92.16Hour
Tier 3 B$99.77Hour
Tier 4 A$102.82Hour
Tier 4 B$113.63Hour
Master Engineer/Consultant/Specialized SkillsetSBA
Communication Services
Mobile Technician Labor$69.09Hour
Legacy Phone SystemSBA
Long Distance$0.0602Minute
1-800 Usage$0.0286Minute
Persistent Chat$5.96User/Month
Other Voice ServicesCost + 10%
International Long DistanceCost + 10%
IP Contact Center$20.50Core License/Month
Call Management SystemSBA
Desktop Services
Desktop Support$66.54Device/Month
Adobe Pro/Sign (1)$1.50Device/Month
Mobile SupportSBA
On-Call SupportActual Cost
Google Enterprise$9.46Acct/Month
Software ResaleCost + 6%
Virtual ApplicationsN/APool/Month
DaaS (FY22 New)Cost + 10%Device/Month
Hosting Services
Oracle Database Hosting Core Model$787.57Core/Month
Oracle Database Hosting Shared Model$10.76GB/Month
SQL Database Hosting Core Model$546.43Core/Month
SQL Database Hosting Shared Model$10.84GB/Month
System AdministrationN/AOS/Month
Processing (CPU)$38.58CPU/Month
Back-up & Archive Storage$0.1102GB/Month
Object Storage$0.0168GB/Month
Shared Application Hosting on Prem$59.10Instance/Month
Shared App Hosting Cloud Sys AdminN/AInstance/Month
Cloud HostingCost + 25%
Other Hosting ServicesSBA
Data Center Rack Space - Full Rack$500.00Rack/Month
Data Center Rack Space - Rack U$16.67Rack U/Month
Network Services
Network Services$55.51Device/Month
Network IoT$9.82Connection/Month
Network Services - 10 GB$222.04Connection/Month
Network Services - Other State Agencies$61.45Device/Month
Other Network ServicesCost + 10%
Misc. Data CircuitsCost + 10%
Other Security ServicesSBA
Security Assessment & RemediationSee TableSee Table
Print Services
High Speed Laser Print$0.0322Image
Other Print ServicesCost + 10%
DTS Consulting ChargeSee IT Tier Rate TableHour
Saas/Cloud Hourly$96.78Hour
Consultant ServicesCost + 3%Hour
UGRC Services
GPS Subscriptions$600.00Subscription/Year
UGRC Plots$6.00Linear Foot
GIT Professional LaborSee IT Tier Rate TableHour

FY22 Application Maintenance Tiers

Tier Definitions

Business AnalystTier 1
Information Analyst ITier 1
Information Analyst IITier 1
IT Analyst ITier 1
Senior Business AnalystTier 1
Technical Support SPEC ITier 1
Information Technology Project ManagerTier 2
IT Analyst IITier 2
Technical Support SPEC IITier 2
Business Analyst SupervisorTier 3
Information Analyst SupervisorTier 3
Information Technology Manager ITier 3
Information Technology Senior Project MangerTier 3
IT Analyst IIITier 3
Technical Support Specialist IIITier 3
Information Technology Manager IITier 4
IT ArchitectTier 4
Information Technology Director ITier 4
IT Master EngineerSBA
Electronic Business Project ManagerSBA
IT Operational Excellence ConsultantSBA
Division Director, Technology ServicesNon-Billable
Information Technology Director IINon-Billable

Security Assessment and Cyber Insurance Rates

GroupAnnual Cost
Limited Agencies$12,500.00
Small Agencies$25,000.00
Medium Agencies$50,000.00
Large Agencies$100,000.00

Proposed Rates

Past Rate Sheets

FY 2017 DTS Rates Sheet

FY 2018 DTS Rates Sheet

FY 2019 DTS Rates Sheet

FY2020 DTS Rates Sheet

FY2021 DTS Rates Sheet

FY2022 DTS Rates Sheet