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December 2021

2021 Cost Savings Report

The FY2021 Cost Savings Report is now available on the DTS website. Each year, we conduct a review of the DTS financials to understand total cost savings through purchasing economies of scale, rate reductions, contract savings, and many others. The total savings in FY2021 is $4.2 million, which demonstrates a significant costs savings for state agencies. 

Post Updated: December 14, 2021
Posted On: December 14, 2021

UtahID Multi-Factor Authentication Changes

Effective Monday, November 22, 2021 shortly after 5:00 PM, Multi-Factor Authentication (MFA) will be required for all new UtahID public user accounts. This change will only impact applications currently using UtahID for the public. 
New users will have the option to have the MFA code sent by email or SMS text message. Please note, when a user first registers, the only option available will be email since that is the available method listed on the account until the user adds a mobile phone number to their profile in
For existing UtahID public users, please note the following:
  • Existing users will still need to register for MFA using the Security tab, since MFA will not automatically be required. If a user has not previously signed up for MFA, the only options a user will see is Email and SMS.
  • Existing users that have previously registered for MFA and selected Yubikey or Push will still have these options in the Security Menu since they still need to be able to generate new recovery codes.
  • Existing users that are going to a site that requires MFA and the user has not registered for MFA, will continue to see the existing Multi-Factor Registration page since no changes to the screens are being done for the change on November 22nd.
Post Updated: December 14, 2021
Posted On: December 14, 2021

Portal Strategy Officer and IT Director at Dept. of Health and Human Services

We are pleased to announce that George McEwan has accepted a new role with DTS as the Chief Strategy Officer for the Portal.  George will be leading the way on strategy for Identity Management, the Enterprise Master Person Index, the API Integration Hub, the Citizen Portal, and the Business Portal. We are excited to have George’s expertise and knowledge to help guide the direction for these important initiatives. George has been with DTS for many years, most recently as the IT Director for the Department of Health.

We are also pleased to announce that Tricia Cox has accepted the position of IT Director for the new Department of Health and Human Services. Tricia has been the IT Director for Human Services for the last seven years, and with the state for many years.  We are excited to have Tricia’s experience and expertise as she leads the consolidation efforts on the DTS side for Health and Human Services.  

Congratulations George and Tricia!

Post Updated: December 14, 2021
Posted On: December 14, 2021

2021 Annual Report

The 2021 Annual Report has been published here. You can see accomplishments, initiatives, performance and statistics, and emerging issues in the report. 

Post Updated: January 5, 2022
Posted On: December 14, 2021

New Executive Assistant Kate Layton

We are pleased to welcome Kate Layton to the DTS team. Kate is the Executive Assistant for the division effective today. If you need anything from the DTS executive team, please contact Kate at

Welcome, Kate!
Post Updated: December 14, 2021
Posted On: December 14, 2021

New Director of Enterprise Platforms and Innovation

We are pleased to announce that Jared Jensen has accepted a new position in DTS as the Director of Enterprise Platforms and Innovation, effective December 13. This new position will be part of John Angus’ Enterprise Products organization. Jared has accomplished great things as the IT Director for the Department of Public Safety, and we thank him for his service. Jared brings an incredible wealth of knowledge and experience to help him manage statewide systems, guide the creation of platforms for agencies to modernize, and help DTS find and provide modern solutions.  We are working to fill the vacant IT Director position.

Congratulations Jared!
Post Updated: December 14, 2021
Posted On: December 14, 2021

New COO Dan Harmuth

We are pleased to announce that Dan Harmuth will be joining us in DTS  in the position of Chief Operating Officer.  Dan brings a wealth of experience in IT related roles, including in his most recent position as the IT Director (senior technology leader) at UTA, where he oversaw the network, operations, helpdesk, application development and support, cyber security, and more.  Earlier in his career he spent many years in IT leadership roles in Kern County (Bakersfield, CA).  In 2016, he retired from the US Army Reserves with the rank of Colonel.  While in that role, he provided executive level leadership for the Logistics Sustainment Command for all U.S. forces in Afghanistan, which included over 100 bases.  He had tours of duty commanding battalions and played key roles in collaboration between large organizations and higher headquarters to accomplish missions, take care of soldiers, and ensure fiscal responsibility.

We are excited to have Dan join our team.  

Post Updated: December 14, 2021
Posted On: December 14, 2021

Lucid Trainings Now Available

Over the past year, we have offered many trainings on Lucidchart and Lucidspark. You can now see the full list of recordings here. Additional training opportunities will be coming soon. 

Post Updated: December 9, 2021
Posted On: December 9, 2021

FY2023 Proposed Budget

Governor Cox recently released the FY2023 proposed budget. You may find the governor’s entire budget proposal here as well as a video message from Gov. Cox here. The legislature will consider the FY2023 budget during the general session which begins in January.

DTS is very excited with the possibilities for technology improvements included in the governor’s budget. A few highlights include:

  • $29 million for a Citizen Portal
  • $22 million for a Performance Management and Payroll system
  • $37 million for DHHS systems
  • $367,000 for UGRC
Post Updated: December 8, 2021
Posted On: December 8, 2021