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May 2016

2016 Governor’s Award for Excellence

DTS employees Rose Cordova, Chad Thompson, Gary Gerber, and Justin Julander received the 2016 Governor’s Award for Excellence. The Captive Insurance Development team won the award for Innovation and Efficiency. These four outstanding employees were recognized last week at a ceremony with the Lt. Governor.

The Development team started this project for the Insurance Captive Division a little over two years ago. This past November the final two modules were completed, making it the first entirely Captive application system in the country. Throughout the project, the team listened to what the Captive group wanted to accomplish, then worked to design and create a fully integrated system that enhanced accountability and increased productivity of the division by replacing labor intensive processes that were cluttered with paper applications and forms. Now applications, documents and licensing can all be completed, submitted and managed electronically. This capability allowed the division to make additional changes to their workflow resulting in a 46% productivity increase using SUCCESS framework measuring tools. One challenge presented was how to include document submission containing sensitive information that was currently being provided by companies via post or standard email. Many agencies set up SFTP servers to handle this, but based on behaviors of the Captive customer base and additional ongoing costs the server would incur for Insurance, the team came up with another solution leveraging the existing environment and system in place. Beyond the Captive division, the team realized an opportunity to improve security and workflow by repurposing the File Upload module and integrating it throughout the rest of the Insurance Department-Utilization of these technological improvements created efficiencies for the Captive Division, significantly improved security for the entire Insurance Department and enhanced Utah’s competitive advantage over other states in the Captive arena. 

Congratulations Rose, Chad, Gary, and Justin!


Microsoft Office 365 Available May 4, 2016

Microsoft Office 365 will be available for purchase starting Wednesday May 4th. There are 2 options for purchasing Office 365: Office 365 Pro Plus with and without Access. Pricing is the same for the products whether you purchase with or without Access; the chosen SKUs will just tell us if Access should be installed or not. Pricing will be pro-rated based on the month the subscriptions are purchased. Initial purchases will be for a total of 14 months and the subscription year runs from July 1 through June 30th

To purchase, agencies will need to go to the Service Catalog in ServiceNow and choose the product they want to purchase and fill out the required fields. Any items for Office 365 submitted as an other item (not done through a SKU) will be rejected and the end user will be required to enter it again.

OneDrive (online storage) has not been approved for use with Office 365. DTS has approved the use of GoogleApps Unlimited for online storage. 

Google Apps Unlimited

DTS will be upgrading current Google Vault users to Google Apps Unlimited in May 2016. Google Apps Unlimited includes Unlimited Storage.  When we say unlimited, we literally mean unlimited storage (ie. petabytes per user). With many agencies trying to find ways to reduce costs, one solution is migrating arbitrary (any non-Google file such as MS Office, PDF, Image File, video, etc.) files on various network files shares into Google Drive.

Current Google Vault users will be upgraded to Google Apps Unlimited with unlimited storage in May 2016, at no additional cost through December 2017. Beginning January 2018, each user will be charged a rate for unlimited storage.

Users must have Vault to utilize the unlimited storage. The FY2017 Vault rate is $2.44 per user per month.

Current Vault users include Corrections, Human Services, and Tax. There are also a few individuals throughout the agencies who have Vault, mostly executives.

More information on Google Apps Unlimited is available here.

If you have questions, please contact your IT Director.