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June 2019

New Docker Product

The Division of Technology Services (DTS) now provides a Docker environment. See more here. This shared environment hosts container applications based on Docker software technology. Docker automates the deployment of applications inside software containers. It works by wrapping a piece of software in a complete file system (i.e., container). That container contains everything needed to run the software, including code, runtime, system tools, system libraries—basically anything that can be installed on a server. This guarantees that the software will always run the same, regardless of its environment. It is both innovative and economical and will save time in deploying and building applications.

Post Updated: June 10, 2019
Posted On: June 10, 2019

Utah Reference Network (TURN) mentioned in The American Surveyor Magazine

AGRC’s Utah Reference Network (TURN) was recently highlighted in the American Surveyor Magazine. View the article here.

The TURN GPS Network serves Utah and some areas of surrounding states with 95 sensors. A GPS network is a high-precision global navigation satellite system (GNSS) providing real-time corrections and data for post processing. A GNSS network consists of permanently located GPS receivers, installed across an area, that generate real-time, high-accuracy GPS positioning. Basically, all of the permanently installed GPS receivers send their data to a central system via the internet. This central system analyzes the input and adjusts and corrects the data to provide the most accurate locations, usually down to centimeter level. Our networks use the Trimble PIVOT VRS Platform. The generated data is sent from the GPS receiver to the GPS reference network through a wireless connection using the Networked Transport of RTCM via Internet Protocol (NTRIP).



Post Updated: June 6, 2019
Posted On: June 6, 2019

2019 Best of Utah Awards Winners

State of Utah CIO, Mike Hussey, announced the winners of the 2019 Best of Utah Awards at the Utah Digital Government Summit earlier this week. The Best of Utah awards honor emerging leaders and innovative projects in government IT that enable Utah to better meet constituent expectations for services and information, improve operating efficiency, and conserve tax dollars. The awards also provide an opportunity for state and local government in Utah to learn about IT leaders and projects that are changing the way government does business.

Congratulations to the winners.

Visionary Award

As Legislative Fiscal Analyst for the State of Utah, Jonathan Ball leads a team of analysts and accountants to help the state legislature develop and approve the annual state budget. When Mr. Ball received the prestigious Steven D. Gold award from the National Conference of State Legislatures, NCSL Executive Director William Pound remarked, “He strives to bridge the worlds of academia and government so that citizens enjoy thoughtful, informed and practical laws and programs.” Under his direction, the fiscal analyst team has developed many useful tools for legislative members as well as for the public at large. One of those is the website. provides concise and useful budget information that is very transparent and user friendly. Not only does the site provide for greater insights, but it also contributes to a digital environment that promotes better decision-making by ensuring that lawmakers have access to information and data that is complete, timely, and well organized.

Technology Impact Award

Online Dispute Resolution, Utah State Courts

According to the World Justice Project, the United States ranks 94th out of 113 countries when it comes to the accessibility and affordability of our civil justice system. Online Dispute Resolution (ODR) aims to increase accessibility and affordability by bringing the courthouse to the litigants in small claims cases (cases with a value of $11,000 or less). Instead of requiring the parties in these cases to go to a physical courthouse to resolve their disputes, ODR gives parties the ability to discuss, negotiate, and settle their claims online.

ODR has dramatically increased efficiency in Justice Courts. The amount of time required for clerks to file small claims cases has been reduced by nearly seventy-five percent (from eight minutes to two minutes and twenty seconds per case). In light of the fact that Utahns filed 25,914 small claims cases in 2018, it is hard to overstate the impact of this efficiency gain on the judicial system.

Cyber Security Innovation Award

Troy Jessup, Utah Education and Telehealth Network

As head of network operations for the Utah Education and Telehealth Network (UETN), Troy Jessup is responsible for ensuring that the statewide public network is safe and operational for 1,113 public K-12 schools, eight colleges and universities, eight technical colleges, 135 public libraries and branches, and 70+ rural and critical access healthcare sites. To do this, he has led the development of dozens of tools and resources that help UETN deliver exceptional service to partners and empower other IT professionals to improve their operations and security.

Anticipating needs for a massive network like UETN’s calls for innovative thinking and resources that administrators of many local networks simply can’t access. Public education institutions in particular need to make do with limited resources, making efficiency and resource-sharing essential to their work. As Troy’s team builds software and scripts to address UETN’s operational and security needs, they seek ways to support the strength of partner systems. To date, they have publicly released, free of charge, twelve UETN-developed tools for security and network management. Every entity that has implemented these tools has saved money they would otherwise have spent on commercial solutions and avoided costs associated with the problems they address.

Additionally, Troy’s leadership has resulted in the development of a professional organization that improves efficiency and security through the people who administer them. Nearly twenty years ago, when many Utah school LANs didn’t even have firewalls, Troy launched a two-day summit to promote cybersecurity training for technical and network security professionals at partner organizations. Following the strong, positive response to this event, Troy was instrumental in establishing what is now the 501c organization UtahSAINT, which now has more than 500 members.

Best Partnership

Utah Data Research Center

The Utah Data Research Center’s (UDRC) State Longitudinal Data System (SLDS) houses data from four departments in the State of Utah: the Utah Department of Workforce Services (wage record data), the Utah System of Higher Education (universities and colleges), the Utah System of Technical Colleges (technical schools), and the Utah State Board of Education (K12 education). An additional fifth department, the Utah Department of Health, will soon be releasing health data to UDRC as well.

UDRC is the only entity in Utah that has access to all of these datasets. These data are stored in a longitudinal fashion, which allows for the conducting of research on individuals through time for the purpose of informing public policy. Without the SLDS, this research would be significantly difficult to be completed, or in some cases impossible—requiring years’ worth of data to be curated and managed through time.

The SLDS project resulted in two major significant outcomes:

Decreased the cost of rigorous research in the realm of public data, specifically in the pre-k through workforce realm.

Completed the requirements of the federal SLDS grant in a successful manner.

With this new system, UDRC is currently developing its first original research on the effects of working while in college, and the economic return on investment of technical colleges. These research projects will be released in June 2019. It is also anticipated to launch a new external data request application this summer that allows external researchers to request access to UDRC’s data.

Best Use of GIS

PeliTrack, Utah Department of Natural Resources

As Utah’s population is expected to double in the coming decades, the risk of wildlife-human interactions also increases. A particularly dangerous, and costly, interaction occurs when airplanes collide with wildlife. The proximity of the Salt Lake International Airport to the Great Salt Lake, where pelicans reside for part of the year, results in intersecting flight paths of the birds and airplanes, and potential collisions that are fatal to birds and dangerous and costly to airplanes.

In recent years, the Utah Department of Natural Resources, Division of Wildlife Resources has used GIS and GPS technology to track pelicans to not only gain insight into species’ movements and ecology, but to also mitigate detrimental wildlife-human interactions. By fitting a representative sample of wildlife populations with GPS transmitters, their movements can be tracked in near-real time, and determined where collisions are likely to occur. Location data is shared with airport officials to form a partnership with wildlife managers to collectively strategize mitigation efforts.

Maps of pelican movement data show that the birds use common airplane flight paths, and knowledge of this information can be used to adjust take-off and landing routes at certain times to reduce the risk of collision. The statewide scale of real-time wildlife location data collection, analysis, and use is unprecedented and takes data-driven wildlife management decision making to a new level.  

Best Use of Data

Utah’s Intergenerational Poverty Initiative

Since 2012, Utah has utilized research and data to embark on a strategic campaign to ensure that the state is the national leader in promoting the well-being of children experiencing intergenerational poverty.

Over the past six years, the state has made progress addressing intergenerational poverty by creating a collaborative environment to solve this complex issue. It continues to leverage its success in reducing income inequality and moving people out of poverty to ensure families experiencing intergenerational poverty participate in the state’s economic gains.

The Intergenerational Poverty Initiative is a cross-agency collaborative effort involving the departments of Workforce Services, Human Services, Health, Board of Education, and Juvenile Courts.  A recent study from the Annie E. Casey Foundation credits Utah with doing more than any other state in the nation to reduce its child poverty rate since 2010. Sixteen percent of Utah kids were living below the federal poverty line then compared to 11 percent now.

In support of the initiative, Utah has created new websites, APIs, social media feeds, and integrated data systems. The IGP is exemplary for demonstrating how Utah agencies work together to find shared solutions to benefit the state and its people.

Post Updated: June 6, 2019
Posted On: June 6, 2019

DTS Billing Year End Deadlines

Final Agency Bill charges for FY2019

By July 3, 2019 your Agency Bill will be processed for the June 2019 charges.  There will be an additional invoice amount added to June charges that will be processed by July 12, 2019 to invoice for Period 13 on Application Maintenance and miscellaneous billing adjustments. Please make sure you send any credit requests or adjustments for services billed through period 12 needing to be made to your Agency Bill to by July 9, 2019.

Final Weekly Direct Purchases for FY2019

We will process Weekly Direct Purchases until July 15, 2019. Please make sure DTS has received ALL FY19 invoices by July 5, 2019 to give us enough time to process invoices for our final weekly billing. Invoices received by the July 5th deadline with an approved Purchase Order will be guaranteed to process in time for the final FY19 Direct Purchase billing. Starting July 15th, ALL invoices will be processed in FY20 and it will be the Agency’s responsibility to accrue the expenses in the correct Fiscal Year. Invoices can be emailed to


The telephone inventory report was sent to your department on May 17, 2019.  Please take the time to review your list. As previously communicated, any changes that needed to be reflected for FY2019 should be submitted by June 3, 2019 in order to provide adequate time to complete by June 30th. Changes that need to be reflected in FY2020 should be submitted by July 5, 2019. When submitting the order, please reference on the order if the changes need to be reflected in FY2019 or FY2020.

ELCID Table Update

If you have any changes, concerns, or new ELCIDs that you want to add to your existing information, please contact the FINET Helpdesk with those questions.  FINET will have the ELCID table closed to changes until July 1st, so you may need to contact Finance on changes as FY2019 year-end close approaches.  Please notify DTS Billing of any changes to ELCIDs made in FINET so that you can be sure that we are billing the correct one.

The DTS Billing Department is dedicated to improving our processes in order to make your experience with us as smooth and efficient as possible. We are committed to giving you excellent customer service, so your detailed feedback is always welcome. 

Post Updated: June 6, 2019
Posted On: June 6, 2019

NASCIO Technology Champion Award Honors Utah Governor Gary R. Herbert

The National Association of State Chief Information Officers (NASCIO) has awarded Utah Governor Gary R. Herbert with the association’s 2019 Technology Champion Award. The announcement was made at the NASCIO 2019 Midyear Conference in National Harbor, MD.

For over 10 years, Governor Gary R. Herbert has exemplified leadership in public sector technology policy and practice. He has promoted improvements in aligning technology education with needs through his Governor’s Tech Pathways Program; expanded broadband services so that 96.6% of Utah households have access to broadband internet; championed digital government innovations which has led to greater savings and accessibility of government services; and underscored the importance of cybersecurity by opening the Utah Cyber Center in 2018.

“We thank Governor Herbert for his leadership, especially for his work as Chair of the National Governors’ Association. In that role he spearheaded a nationwide initiative which resulted in a repository of technology based solutions that are shared among states,” said James Collins, Delaware CIO and NASCIO President.


“I am grateful for our digital government team. It is their passion, drive, and vision that keep Utah at the forefront of technology development in the public sector, and that has kept Utah as a technology leader year after year,” said Governor Herbert. “Most importantly, our Division of Technology Services keeps a razor-sharp focus on using technology to better connect our citizens with state government. That dedication makes a difference in the lives of every-day Utahns.”

NASCIO created the Technology Champion Award in 2003 to recognize outstanding individual contributions to the field of information technology in the public sector. Recipients further NASCIO’s vision of a government in which the public is fully served through the efficient and effective use of technology policy.

Learn more about the NASCIO Technology Champion award and prior recipients at        

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About DTS

The Division of Technology Services (DTS) is the technology provider for the State of Utah Executive Branch Agencies.  DTS has embarked on an unprecedented transition to consolidate all IT resources and services for the State of Utah into one department helping to reduce costs, increase services to taxpayers, and more closely align IT with the business needs of the State of Utah.



The National Association of State Chief Information Officers is the premier network and resource for state CIOs and a leading advocate for technology policy at all levels of government. NASCIO represents state chief information officers and information technology executives from the states, territories, and the District of Columbia. For more information about NASCIO visit

Post Updated: June 5, 2019
Posted On: May 7, 2019