Main Menu Dept. of Technology Services Search

July 2019

Adobe Sign is Coming Soon for State Agencies

DTS is currently working with Adobe to offer Sign to state agencies. More information on the how to access Sign will be coming soon. You can see details on the Sign product offering here


Post Updated: July 11, 2019
Posted On: July 11, 2019

DTS Rate Committee Meeting is July 17

DTS will be holding a public Rate Committee meeting on July 17 at 2:00pm in Capitol Committee Room 250. DTS will have the opportunity to present ideas for potential rate changes. The Committee will not receive a full rate proposal during the meeting, but will provide feedback on further direction for DTS. 

Post Updated: July 11, 2019
Posted On: July 11, 2019

State of Utah Teleworking Initiative

Lt. Governor Cox has announced that the state is implementing a statewide teleworking program following the success of a pilot project that saw great success. 

The program aims to increase building capacity and efficiency, boost employee recruitment, retention and satisfaction, provide job opportunities for rural Utah and decrease emissions that contribute to air pollution, while also improving employee performance. 

If successfully scaled to the state employee workforce, up to 2,555 currently commuting state employees may become eligible to participate in the telework program in the coming months, which could amount to 1,300 pounds of monthly emissions saved, 63,900 square feet of building space made available for repurpose or downsizing, potentially move 200 positions off the Wasatch Front, and over the first year retain nearly 60 current employees who would have otherwise left positions with the state. 

DTS will be actively participating in the initiative. Not only will we have employees who telework, we will also provide technical support to customer agency employees who telework. 

More information on a rollout plan will be coming soon. 

Post Updated: July 11, 2019
Posted On: July 11, 2019

DTS Implementing Engagement Model to Improve IT Projects

For an information technology project to be successful, it’s necessary to stay within budget, on time, and within scope. But it’s even more important to ask yourself: Does this project really add value to our business?

Our problem today is that we start projects too quickly, often without the customer & IT really understanding the true business problem they are trying to solve. This results in improper project requirements, and therefore increasing the scope of work, reworking, and delays on project deliverables.

Both DTS and the Agencies are caught between meeting technical requirements as defined by the customer and ensuring the customer’s core problem is addressed. The right solution is often realized far into the project design & development as more discussions occur about the requirements and their connection to the overall goal, but this is often too late.

DTS’s resolution to this conflict is through a better engagement with the Agencies upfront, which would change their value proposition all together from being a technical service provider that is cheaper and more convenient to being a solutions business partner that helps consult and solve the true business problems. The Engagement Model is a three phase analysis process where DTS business resources facilitate discussions with Agency experts & key contacts to ultimately determine the solution direction both in terms of process & technology.

DTS is working to implement the Engagement Model statewide, including internal DTS projects. If you’d like more information on the Engagement Model, please reach out to your IT Director.

Post Updated: July 11, 2019
Posted On: July 11, 2019

Utah Encourages Residents to Use Online Services as they #EscapeTheIndoors and Celebrate Great Outdoors Month ®

Public and private organizations from across the country are coming together as members of the Great Outdoors Month® Council to help all Americans Escape the Indoors and celebrate the educational, economic, health and social benefits of active fun outdoors.

Governor Gary Herbert has identified outdoor recreation as indispensable to increasing economic opportunity in Utah, especially in the more rural areas of the state. To support the statewide and national celebration of the great outdoors, Utah’s Division of Technology Services and it’s technology partner, Utah Interactive, remind people to visit Utah.Gov to access convenient online services that make enjoying the outdoors even easier.

“Utah is fortunate to have five amazing national parks, as well as our 44 beautiful state parks,” said Eugene Swalberg, Public Affairs Coordinator.“ This is the perfect time to celebrate Great Outdoors Month and enjoy these treasures. The State Parks Website makes preparing for these experiences quick and convenient.”

The Utah state parks website captures the beauty of Utah’s public lands and helps visitors find vital information about the parks. Residents can also access online services on the website, including: annual park pass sales, youth off-highway vehicle and personal watercraft education courses, campground reservations, event registration interactive and off-highway vehicle maps.

While in the outdoors, the Hunting and Fishing iPhone and Android apps help visitors get the most from their adventures. The mobile apps give Utah’s outdoor enthusiasts a resource for wildlife events, licenses, permits and communicating with the Division of Wildlife Resources.

Post Updated: June 26, 2019
Posted On: June 26, 2019