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February 2019

Verizon Redundant Network Project

Many agencies rely on a solid network connection to conduct business, and the Verizon Redundant Network could be used in several locations where network connectivity is essential. The Department of Alcoholic Beverage Control (DABC), which relies on a network connection to process credit card transactions, volunteered their stores for a pilot project. The Verizon private network can provide the redundant connection that the department would need in the event of network failure on the primary connection.

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Post Updated: March 4, 2019
Posted On: February 25, 2019

New DTS Offering: Verizon Private Network Service

Verizon private network service provides for access to the State network via the Verizon cellular network. Users with Verizon air cards are connected by Verizon directly to the Verizon services router on the State network and have access to the internet and web-based services. Agencies can also request firewall rules to allow additional access to internal State resources. All traffic is encrypted between the air card and the Verizon services router. There is no additional charge for Verizon private network service beyond the cost of cellular service.

You can see more here. 

Post Updated: February 8, 2019
Posted On: February 8, 2019

New Softphone Product Offering

As our agency customers require telecommuting options to facilitate a mobile workforce, DTS has implemented a solution for Cisco Voice-over-Internet Protocol (VoIP) users; and, until migrated to Cisco VoIP, customers currently using the Avaya platform now have an option for telecommuting, specifically: Avaya Softphone.

Please note that this is only available to those currently on an Avaya phone system. Please work with your IT Director to determine what phone system is available to you.

Softphones run as a workstation application that allows users to make/receive phone calls from a computer connected to the State network.

This product description outlines the implementation of Avaya softphones on the State network.

You can order a Softphone here.
Post Updated: February 28, 2019
Posted On: February 8, 2019

Now Accepting Nominations for 2019 Best of Utah Awards

The Best of Utah awards honor emerging leaders and innovative projects in government IT that enable Utah to better meet constituent expectations for services and information, improve operating efficiency, and conserve tax dollars. The awards also provide an opportunity for state and local government in Utah to learn about IT leaders and projects that are changing the way government does business. 
The deadline for submissions is April 12. You can submit as many nominations as you’d like. Winners of the 2019 Best of Utah Awards will be honored at the Utah Digital Government Summit on June 4. 
Project categories for 2019 are:
– Visionary Award
– Best Use of Social Media
– Best Emerging Technology
– Best Partnership
– Best Use of GIS
– Best Use of Data
Post Updated: January 31, 2019
Posted On: January 31, 2019