Verizon Redundant Network Project
Many agencies rely on a solid network connection to conduct business, and the Verizon Redundant Network could be used in several locations where network connectivity is essential. The Department of Alcoholic Beverage Control (DABC), which relies on a network connection to process credit card transactions, volunteered their stores for a pilot project. The Verizon private network can provide the redundant connection that the department would need in the event of network failure on the primary connection.
Continue reading →Utah 1 of 8 Pilot States for Broadband Availability Map Improvements
New DTS Offering: Verizon Private Network Service
Verizon private network service provides for access to the State network via the Verizon cellular network. Users with Verizon air cards are connected by Verizon directly to the Verizon services router on the State network and have access to the internet and web-based services. Agencies can also request firewall rules to allow additional access to internal State resources. All traffic is encrypted between the air card and the Verizon services router. There is no additional charge for Verizon private network service beyond the cost of cellular service.
New Softphone Product Offering
As our agency customers require telecommuting options to facilitate a mobile workforce, DTS has implemented a solution for Cisco Voice-over-Internet Protocol (VoIP) users; and, until migrated to Cisco VoIP, customers currently using the Avaya platform now have an option for telecommuting, specifically: Avaya Softphone.
Please note that this is only available to those currently on an Avaya phone system. Please work with your IT Director to determine what phone system is available to you.
Softphones run as a workstation application that allows users to make/receive phone calls from a computer connected to the State network.
This product description outlines the implementation of Avaya softphones on the State network.
Now Accepting Nominations for 2019 Best of Utah Awards
Employee News
Governor’s and DTS Awards for Excellence – Due March 22
Technical Bulletin: End of Support for Legacy Telephony Systems
Tech Bulletin: Decommissioning of the Data Domain DDBoost and Remaining TSM Environments
Updated Workstation Asset Inventory Procedure
New Leadership Skills for Supervisors Courses Now Available
Governor’s Executive Order – Unlawful Workplace Harassment