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August 2021

Data Center Exit Project

DTS is working on a Salt Lake Data Center Exit project. We need to move from the current location at the Capitol complex as the facility is slated to be demolished. The data center houses the servers that host state agency IT applications and systems.

DTS will work to migrate the systems and applications with minimal downtime for state agencies. We will be working with all teams to ensure a smooth transition to the cloud or other options.

You can see more information here. We will be updating the informational site regularly throughout the project.
If you have questions, please contact your IT Director. Thank you for your continued support.

Post Updated: January 5, 2022
Posted On: August 3, 2021

Gov. Cox Appoints New Department of Government Operations Privacy Officer

Gov. Spencer J. Cox recently appointed Christopher Bramwell as the new Department of Government Operations Privacy Officer. The position was created by the Utah Legislature during the most recent legislative session (see HB 243) and requires Senate approval.


“Protecting the personal privacy of all Utahns has become even more important as technology has advanced,” Gov. Cox said. “I’m pleased to see this new emphasis on privacy and look forward to developing policies that will hold the state accountable for the use of Utahns’ personal data and information.”


The Privacy Officer will survey and compile information about privacy practices of state agencies. The Officer will also identify, prioritize, and review agency privacy practices that pose the greatest risk to individual privacy and provide recommendations for reform if needed. The Government Operations Privacy Officer will work with the new Personal Privacy Oversight Commission and the new State Privacy Officer, providing specific government privacy practices reports and recommendations.


Since 2014, Bramwell has been Director of Information Privacy and Security for the Utah Department of Human Services where he led the creation and management of information privacy, security and compliance programs. He set the foundation for the DHS-wide system modernization strategy to migrate to cloud services which has enabled implementation of enhanced privacy and security tools while also building user-focused platforms and technology services for the public that will enable all Utahn’s to access and use Human Services technology whenever and wherever they need. In addition to working for DHS, Bramwell has worked for the Utah Department of Technology Services and the United States Department of Homeland Security. 


“I am honored and humbled by this opportunity to be part of the team Gov. Cox has created to lead Utah into a new era of user-focused platforms for the public and high-level technology services for our valued state employees. I look forward to serving the citizens of Utah and helping create the programs that will hold the state accountable for the use of Utahns’ personal data and information with which we have been entrusted,” said Bramwell. 

Post Updated: July 21, 2021
Posted On: July 21, 2021

Lucid Trainings for State Employees

Lucid has the following trainings available for state employees free of charge. 
Want to learn more about how you can start to use the Lucid Visual Collaboration Suite more efficiently and effectively? Then join one of Lucid’s training opportunities coming up in the next month! The list of training sessions below will help you and your team learn how the Visual Collaboration Suite will ignite great ideas through Lucidspark and turn those ideas into reality in Lucidchart. Attend one or attend all to improve the way you are working at the State of Utah. Also, below is a link to the new Lucid Training Labs. This will provide access to on-demand courses that enable you to master the Lucid Visual Collaboration Suite. 
Lucid Training Labs Link
Running Remote Workshops in Lucidspark – August 17th at 10 am 
So you’ve designed the perfect workshop to kick off your next big project or initiative. Now it’s time to actually run the session. We’ll teach you how to navigate the challenges of remote meetings through onboarding new participants, collaboration best practices, and through leveraging our suite of team tools.

Specifically you will learn:

  • Best practices to define the problem and set up your Lucidspark document for collaboration
  • How to get into the creative brainstorming mindset
  • Best practices for using team tools during a brainstorming session
  • How to drive action from your brainstorming session
Register in advance for this webinar:
After registering, you will receive a confirmation email containing information about joining the webinar.
Diving Deeper with Lucidchart – August 31st at 10 am 
Graduate from getting started to really mastering the basics of Lucidchart! In this course, Lucidchart product pros will deepen and expand your Lucidchart skills as they cover strategies and tools for making you more powerful in Lucidchart while sharing tips and tricks for maximizing your efficiency in the editor.

Join us to learn how to:

1. Design custom shapes and custom libraries
2. Build multi-layered documents and link to external pages
3. Create master pages and templates to standardize documents
4. Present your work with slides and presentation mode
5. Integrate Lucidchart with other applications for maximum efficiency (Confluence, Google Docs, Powerpoint, etc)

Register in advance for this webinar:
After registering, you will receive a confirmation email containing information about joining the webinar.
Lucid Q&A – September 14th at 10 am
We’ve recently learned a lot about how to use the Lucid Visual Collaboration Suite. Join our Lucid team for a general questions and answers session. Bring any questions you may have about our great tools.
Register in advance for this webinar:
After registering, you will receive a confirmation email containing information about joining the webinar.
Post Updated: July 19, 2021
Posted On: July 19, 2021

DTS Rates for FY2023

The Department of Government Operations recently held a rate information meeting for state agencies. You can see the DTS presentation here. DTS discussed the following:

  • Rate Sheet Revamp
  • Enterprise System Rate
  • Data Center Exit
  • Mobile Phone Support
  • Simpler Rates
  • Low Code/No Code Applications

The Government Operations Rate Committee will be meeting on September 16. DTS will present the proposed FY2023 rates during this meeting. If you have any feedback on DTS rates, please contact your IT Director or Dan Frei. 

Post Updated: July 16, 2021
Posted On: July 16, 2021

Bitlocker Transition

Starting Monday, July 19 through Thursday, July 29, DTS will be transitioning Bitlocker management (computer encryption) from Workspace One/Airwatch to SCCM on Windows computers. Mac computers will not be included in this change. 

If you have a Windows computer, you may see the notification below. There will be no downtime and you can simply close the pop-up notification. If you have any questions, please contact the DTS help desk at

Post Updated: July 16, 2021
Posted On: July 16, 2021