Main Menu Dept. of Technology Services Search

April 2017

2017 Security Awareness Training is Available

The 2017 Security Awareness Training is now available. Click here for the course  Please plan to complete the training as soon as possible.

All Executive Branch State employees must complete the training annually (before December 31 of each year).

One of the most important elements of our defense and protection of the State’s information assets is user awareness and training. As an authorized user of the State’s information resources, you have an obligation to help protect the confidentiality, integrity and availability of the State’s data. Part of that obligation is completing the required annual security awareness training. 

If you need assistance, please go to and click the ‘Get Help’ icon for support.

Great Utah ShakeOut is April 20

The Great Utah ShakeOut is a day of special events featuring our largest earthquake drill ever, organized to inspire Utahns to get ready for big earthquakes, and to prevent disasters from becoming catastrophes. What we do now, before a big earthquake, will determine what our lives will be like afterwards. The ShakeOut drill will occur in houses, businesses, schools, and public spaces alike throughout Utah at 10:15 a.m. on April 20, 2017.

DTS will be participating in the event, so plan to Drop, Cover, and Hold On. You can watch the video here with more information.

In the event of a disaster, the Department of Technology Services expects all employees to report to their managers for specific instructions on where and when to report for duty.

  1. Employees shall ensure their safety and the safety of their immediate family.
  1. If employee and his/her family is safe, the employee will report to duty.
  1. All staff shall monitor KSL Radio 1160 AM for news and information and the Emergency Alert System, as well as if accessible.
  1. Staff may use all and any communications methods available, such as email, text, and social media, to communicate their status to management. We recommend staff follow @utahemergency, @utdemeoc, @utahdps on Twitter.
  1. DTS Managers are expected to contact (maintain current multiple methods of contact for direct and secondary assigned employees) “Employee call tree”
  1. If the State Office Building is not available, staff shall report to the alternate DTS site, the State Fair Park, Grand Building. If it is not available the tertiary locations are the Provo or Ogden Regional centers whichever is closer for you. Fourth option is the nearest state office building to your current location. Lastly if you are able to telecommute your home is acceptable. DTS employees out stationed at agency locations will follow that agency protocols and alternate locations.
  1. If you are able to report to duty, notify your manager or his/her manager and give them your current location and contact information. Email is a shared email group by DTS Management and can be used to reach out to many DTS Management or call Salt Lake Data Center 801-538-3889 or 801 538-3440 or Richfield Data Center at 801-538-1188 or 435 896-2460.

New Cisco IP Softphone Product

DTS now has a Cisco IP Softphone product available. You can see the full product description here

As DTS migrates to Voice-over Internet Protocol (VoIP) technology, customers have an option to purchase from a variety of “end-points” or telephone handsets—and even a softphone. DTS has migrated approximately 5,000 employees to VoIP services.

Softphones run as a workstation application that allows users to make/receive phone calls from a computer connected to a VoIP enabled network.

Mobile Device Management Upgrades

DTS has upgraded the MDM tool. There are a few changes that will affect state employees. 

The security policy requiring a 4 digit passcode has changed
    1. Allows the use of alphanumeric characters instead of just digits
    2. Does not allow the use of repeating characters, i.e. 1107 or 7599.
    3. Does not allow use of 4 character sequences, i.e. 1234, 4567, 9876, etc.
    4. This change will apply to devices being registered with MDM after the upgrade this past Saturday

Console login screen has changed

MDM has enhanced support features for Mac OS X (Sierra) and Windows 10 devices.

You can view more information on MDM here

Commerce Updates Controlled Substance Database

Francine A. Giani, Executive Director of the Utah Department of Commerce announced that the Division of Occupational and Professional Licensing (DOPL) has released the newest software version of the State’s Controlled Substance Database (CSD) which records all controlled substances dispensed in the Beehive State.  

The CSD is a resource that assists healthcare professionals in providing safe and efficient care for their patients’ controlled substances in the State. More than $550K was invested in Utah’s effort to allow greater access to patient information. 

“Utah now has the best tools in place to aid healthcare professionals when making careful prescription decisions,” stated Francine A. Giani, Executive Director. 

The Utah Controlled Substance Database Program was created by the Utah legislature and put into effect on July 1, 1995. The CSD collects data on the dispensing of Schedule II-V drugs from all retail, institutional, and outpatient hospital pharmacies, and in-state/out-of-state mail order pharmacies. The data is disseminated to authorized individuals and used to identify potential cases of drug over-utilization, misuse, and over-prescribing of controlled substances throughout the state. Over 74 million Utah controlled substance records have been entered into the state’s system since January 1, 2002.

Governor Gary R. Herbert and the Utah Legislature authorized state funding to upgrade and maintain Utah’s database during the 2016 and 2017 legislative general sessions.

Senator Evan Vickers, R-Cedar City, stated “The Controlled Substance Database’s online improvements now provide healthcare professionals with the most accurate information so they can administer the most responsible patient care.”

Thanks to recent legislation introduced by Representative Brad Daw, R-Orem, Utah patients may now add another person to their medical file to receive prescription alerts when the patient obtains a controlled substance.

Representative Brad M. Daw, R-Orem, noted “Utah’s Controlled Substance Database has been a pioneer nationwide in the handling of prescription records.  Now 3rd party prescription alerts supply another layer of opioid safety to address this community epidemic.”

Top 5 Ways Controlled Substance Database updates address opioid epidemic in Utah

  1. Upgrades integrate the Controlled Substance Database with patients’ electronic health records.

  2. Healthcare professionals can now view 5 years of a patient’s prescription dispensing history online giving a bigger picture of the individual’s medical condition.

  3. Enhancements allow better information and coordination among 27 state prescription databases electronic health records.

  4. Faster response, user friendly software and design upgrades provide a better online resource.

  5. Improvements now allow access to better data by a higher number of users, such as pharmacy interns and/or pharmacy technicians who may access the CSD on behalf of a pharmacist.

“The key improvements to this information portal are designed with our healthcare professionals in mind.  We understand time should be spent saving lives and treating injuries, not waiting for a page to load online to determine the best course of action for a patient,” stated Mark Steinagel, Division Director. “Additional enhancements are forthcoming, such as an online patient dashboard to assist with clinical decision-making when writing prescriptions for controlled substances.”

About Utah’s Controlled Substance Database

 Utah law requires each pharmacy or pharmacy group to submit data collected on a daily basis either in real time or daily batch file reporting.  The submitted data shall be from the point of sale (POS) date.  Data submitted by pharmacies is usually available in the Controlled Substance Database within 24 business hours of receipt.  Generally, the reporting method is dependent on the pharmacy’s software and vendor.  For more information about the CSD, log on to the Utah Division of Occupational and Professional Licensing’s website at

AGRC Receives USDA Certificate of Appreciation

AGRC recently received a Certificate of Appreciation from the USDA in recognition of the collaboration and support for the collection and processing of LIDAR data for the Monroe Mountain area of Utah as part of the 2016 US Geological Survey 3D Elevation Program partnership project. 
Lidar data provides precision information on the position, elevation, and shape of the earth’s terrain and, also for features such as buildings and vegetation.
In Utah, Lidar data can be put to work to determine floodplains, discover earthquake faults and landslide hazards, map buildings and infrastructure such as utility poles and lines, inventory vegetation, and even model rooftop solar potential (video from previous project).
The Lidar data for the Monroe Mountain area of Sevier and Piute county will be used to measure forest health (canopy, trunk and stem counts, etc) and establish a base line that can be used to assess different forest management strategies to be tested in the area.
Lidar data is collected using a sophisticated laser range-finding scanner mounted to an airplane. The scanner sends out laser pulses toward the ground. The scanner’s sensor then records the strength and timing of the pulses that bounce off the ground-level surface and return back to the plane by the millions. 
This information, together with precision onboard GPS and other positioning information for the plane, is used to create a giant set of 3D points that model the earth and its features. This resulting ‘point cloud’ can then be analyzed to derive a bare earth terrain model and different types of geographic features.

Utah Digital Government Summit is June 15

DTS and Government Technology Magazine are hosting a Digital Government Summit on June 15, 2017 at the Marriott Salt Lake City University Park (see flyer below). We have arranged for some great speakers on some very important topics. This event is free to all government employees. We hope you and your employees can join us for all or part of this event. Click on the “Register Now” link below to register.

Utah Digital Government Summit 2017
Utah Digital Government Summit 2017!
Marriott Salt Lake City University Park | June 15, 2017 | Register Now
Opening Keynote: Hacking the Learning Curve

Bronkar Lee, Peak Performance Expert, Author, Speaker, and Dynamic Performer

We live and work in a fast-paced, high-pressure world, and if we’re not gaining new skills and continuously upping our games we risk being left behind. Not just in our jobs but in our personal lives. On the bright side, there’s never been a better time to learn for the simple reason that knowledge and information have never been more easily obtainable. But transforming information into ability isn’t so easy. And that’s where Bronkar excels. His unique learning system shortens the runway for anyone, regardless of their goals, interests or inherent talents. In this unforgettable presentation, Bronkar shows us how to re-energize our approach to skill acquisition and hands us the key to unlock our passion for learning.

For questions or assistance, please contact: 
Raquel Figueira | 916.932.1300 ext. 1341 |

Registration is complimentary for government employees!
Event Home
Advisory Board
Register Now