Main Menu Dept. of Technology Services Search

DTS Security Forms

The Department of Technology Services has recently moved Security forms from a paper version to an electronic version, via ServiceNow.

The following forms are now available in electronic format:

  • Investigation Request (Form 505): Various types of investigations performed by the EISO are Internal Forensic Investigations, Litigation Holds, and Grama Requests.
  • Delegation Request (Form 506): Delegate Access, which is obtaining rights to emails, network files and/or Google drive documents that belonged to an ex-employee.

Read More

DTS Rate Committee Meeting June 4

There will be a DTS Rate Committee meeting June 4 from 10-11:30 in Capitol Room 250.  We will be introducing potential rate changes for the committee to consider. We do not expect the committee to vote on any rates until the September meetings.

Read More

DTS Employee Chris Kawa recognized on Doug Wright Show

DTS employee Chris Kawa was recently recognized on the Doug Wright Show for the Public Employee Salute segment. Great job, Chris!

Here is what Doug had to say:

Chris Kawa is a Tech II for the Department of Technology Services. Chris’s specific position is IT support. When customers call in and they have a computer or phone issue they can’t fix independently, he will find the solution. Chris has worked for DTS for over two years now, and has made a huge impact. Chris, unlike many IT techs who work within one specific campus, has worked on every campus. He takes calls from state employees, contractors, […]

Read More

New Enterprise Database Data Access Form

The new Enterprise DB Data Access form is now available in ServiceNow. The form provides authorization and security checks needed before giving a requestor access to Enterprise DB Data housed in the Shared Oracle or Shared SQL server environments (the environments run by Dean Zumbrunnen’s group). The approval path for this form goes as follows: once submitted, the approval goes to the Business Owner, then to the Agency Security person, then to the IT Director, and finally to Campus Security.

Once approval has been given, it is sent to the DTS – Database group for fulfillment.

Be aware […]

Read More

Except Utah, state governments are way behind in AI use

Mike Hussey, CIO, recently spoke about Utah’s efforts in AI at the NASCIO Midyear Conference. DTS is making data available on digital assistants like Amazon’s Alexa, which citizens can use to do things like practice for the driver’s license test or the notary exam, get real-time transit information, or find out about fishing hot spots. 

We want to continue to be forward-thinking to better serve the agencies and residents of Utah.

View the full articles here:

https://statescoop.com/state-governments-are-way-behind-on-ai-except-utah

[…]

Read More

New State Employee Access Link

We have added a ‘New State Employee Access’ link on the DTS home page under Get Help. The link will direct agency employees to the Agency Employee Access Request form in Service Now. The form grants new employees access to UMD, network, and email.   

Read More