Many State of Utah employees have been asked to work remotely if possible. Check out the DTS Telework Guide for a few simple tips to help you succeed at working from home.
Each of the tips focuses on security. Your state-issued devices should already have these security measures installed. Be sure to follow these tips to protect your personal devices and home network as you work remotely.
We have recently published the on-call support information for agencies that utilize the shared pool for hosting support. You can see it here. The Enterprise Hosting
Effective July 1, 2021, the Department of Technology Services will become part of the Department of Government Operations. This change is a result of the Utah Legislature passing S.B. 181. Alan Fuller will be the Director of the Division of Technology Services and Chief Information Officer. This change will not affect the way you work with the Division of Technology Services.
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View the best practices for hosting Zoom meetings that will be attended by the public, or when the attendees are unknown.
Zoom Best Practices for Public Meetings.pdf Also, if you would like to attend web training where we go over these tips more in depth, please […]
The DTS website has had a makeover! In an effort to make it even easier for all state agencies and customers to get help, we’ve made a service portal.
You can now easily navigate to DTS products, and you can submit a new help ticket with just a few clicks. Simply log in to dts.utah.gov, select Online Form New Ticket, complete the three form fields, and click Submit. It’s that simple. You can also check the status of your request in real time in the My Tickets tab on the left-hand side of the homepage.
We hope the new Service Portal can better meet your needs, both now and moving forward.
Voting is now open for the 2021 StateScoop 50 Awards! A couple of our own DTS employees have been nominated for awards: Bill Boudreau and Matt Peters. Go here to vote.
According to the StateScoop site, “The annual StateScoop 50 Awards honor the best and the brightest who make state government more efficient and effective. These awards celebrate the outstanding achievements of our peers and acknowledge their tireless efforts to make a positive impact in the government IT community and in public service.”
