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Dept. of Technology Services

DTS Newsletter

January 2015

DTS Strategic Plan

The DTS 2015-2018 Strategic Plan is now available here.  Please take a few minutes to review the plan.  These goals are meant to support State agency business objectives, support the Governor’s goals, support the goals of DTS, and help define metrics by which DTS can measure success.

Employee Success

Winter Clear the Air TravelWise Challenge

This winter, DTS is taking on a travel challenge again competing against other State of Utah Agencies in a TravelWise Challenge. For four weeks, from January 26 to February 20, agencies will battle for the title of “Most TravelWise” at a time when air quality is often the worst for our health and when strategies can best help. During the winter inversion, 48% of pollution in the air can be from vehicle emissions.

Don't forget to log your trips! Please start logging now! Go to

If you haven't signed up yet, click here to register. Join our “Department of Technology Services” team! When you register for the Tracker, be sure to “Join an existing team” and select “Department of Technology Services” from the drop-down list.

Track on the go.Input your weekly trips and miles saved from your Smartphone! Just visitTravelWiseTracker.comfrom your phone to access our mobile-optimized site. So go ahead, rack up those miles.

You can also view the current Clean Air Resolutions Newsletter here

Payroll Year End Information

Certify Leave Balances Report (2014 Leave Year End Summary)

This report is generated upon completion of LYE processing and reflects employees official leave balances for the 2014 leave year.The report will be available to employees in the Employee Self Service (ESS) internet portal onJanuary 16, 2015.Employees have until the end of February 2015 to review and electronically certify their balances are correct.Any discrepancies must be brought to the attention of their department payroll representative by the end of February 2015, or the balances will be deemed correct.Employees that do not have access to ESS may contact their department payroll representative to request a printed copy of the report.To access the report: click on thePayroll(orPayroll_Manager) tab and selectCertify Leave Balances(located underEnter TimeQuick Links).


Please contact Zack Allred at801-538-3534or Nancy Nelson at801-538-3523.

2015 Governor's and DTS Awards for Excellence

It is once again time to nominate DTS employees for the Governor’s Awards for Excellence and the DTS Awards for Excellence. The 2015 Governor’s Awards for Excellence will have the following Categories:

  • Energy and Environment
  • Heroism
  • Humanitarianism
  • Innovation and Efficiency
  • Leadership
  • Outstanding Public Service

The DTS awards will run concurrently with the Governor’s Award fo rExcellence. Nominations will be considered for both awards.

Anyone can nominate either an individual or team who has demonstratedexcellencein the above categories during the 2014 calendar year.DTSis fortunate to have unrivaled employees, and these nominations help to recognize the hard work, extraordinary accomplishments, and innovative ideas that go into making the department extraordinary.

If you choose to nominate someone, please read the information containing the criteria for each category, the procedure, and the nomination form. For the Governor’s Awards, DT Sleadership will decide which individual or team best exemplifies excellence and should be recognized with the Governor’s Award. The selected individual or team will receive the award and represent the agency at an Awards Ceremony in May. For the DTS Awards for Excellence, the awards committee may select a team or individual in each category which may result in multiple awards being given.

You may obtain the documents on the Employee Gateway. Please complete the nomination form down to the solid black line and attach enough information for the committee to fully evaluate the nomination. Send nominations to Larene Wyss, 1 State Office Building, 6thFloor, Salt Lake City, UT 84114. You can also scan it and email it to Larene.

All nominations must be received by close of business Tuesday, March 10, 2014.

Innovative Technology

Maps on the Hill Event

Maps on the Hill, supported by theUtah Geographic Information Council(UGIC) and AGRC, will be held on January 28, 2015. This event, in its fourth year, is a good opportunity for students and professionals to share maps, mapping tools, and mapping projects with elected officials, fellow practitioners, and the public. The map display event will be held the first Wednesday of the 2015 Legislative session, in the Capitol Rotunda from 11:00 am – 1:30 pm.

DNR Mobile Hunting and Fishing App Receives Award

The Mobile Hunting and Fishing app that DTS developed with Utah Interactive and the Division of Wildlife Resources was named the "Best Mobile Government Application of 2014" by 2014 Mobile Web Awards.

View the announcement:

And view the local KSL article:

Customer Service

Employee Kudos

“Megan Palmiotti - High Fives!!! to you for your continued persistence in completing the OCLC, ContentDM hosting service. The services provided by OCLC are a very important & visual part of the work we do here at the State Archives. On behalf of many people:

  • The State Archivist, Patricia Smith-Mansfield
  • The Deputy State Archivist, Ken Williams
  • Archivist II, Gina Strack
  • Archivist II, Elizabeth Perkes

And myself, to mention a few. We really appreciate all the work that you have done to help us obtain this service for now & the future. Thanks a million, you are terrific!!!

- John Koerner, Administrative Services Manager, State Archives

“Corona Ngatuvai - Bill and I would like to thank you and Martin Gonzalez for your efforts in recovering a Google account for DNR Foresty, Fire, and State Lands. This was a very important account, it held $25,000 worth of documents. Losing this data would have been detrimental to the division. DNR's executive staff are appreciative of the work done by Martin and DTS to recover the files. We truly appreciate Martin going the extra mile to recover the account and the great customer service he provides. He always goes above and beyond, time and time again!”

- Kelly Warren

On Monday, December 8th, DTS received reports from Public Safety that credit readers were not functional. Upon investigation of the issue, it was determined that an embedded certificate placed by the manufacturer expired on December 6th effecting machines across the nation. To complicate the issue, the manufacturer was bought and sold a couple of times adding difficulty tracking down support to resolve the issue. By Wednesday December 10th, approximately 90% of the credit card readers were out of service. On the same day, the vendor posted instructions along with a patch on their FTP site to resolve the problem. The solution called for the use of Windows XP machines and a specialized cable to download the patch and flash the credit card readers.

A team was quickly assembled to build the needed configuration of several laptops. At the same time the radio shop from theUtah Communications Authority (UCA) provided assistance to construct the custom cables we needed to complete the job from parts we collected around the building complex . With a limited number of tools in hand, two teams were formed to start restoring service around the metro area of Salt Lake City. The two teams worked well into the night and started early the following morning meeting with staff in our rural areas to cross train and hand off the tools needed to flash the devices. Within a 24 hour period, credit card services were restored at the Public Safety BCI office and the majority of Drivers Licenses offices across the State of Utah. I would like to thank the following individuals for their efforts and quick response to address this problem:

  • Phil Bates
  • Brian Bobo
  • Tyson Wall
  • Dave Miller
  • Hal Wold
  • Mike Lindquist (UCA)
  • Travis McKay
  • Mike Johnson
  • Kyle Stuart
  • Cheri Oldham
  • Doug Thornton
  • Joel Finlinson
  • Ryan Bennett
  • Mike Thomason
  • Gerald Adam
  • Jeremy Standifird
  • Chad Fowers
  • Lori Groves
  • Wayne Higgs
  • Rodney Peterson

“In the last week Fay Tan has been instrumental in helping AGRC complete the signature process on a number of MOUs for the Google Imagery project. Fay accomplished this task with a high level of efficiency and speed. Fay's expertise and hard work in this effort allowed AGRC to formalize commitments for well over $1,000.000.00.”

- Matt Peters


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