Data Center Security & Access Policy
DTS has implemented a new policy entitled Data Center Security & Access. The policy defines and establishes a security policy relating to securing access and control of DTS Data Centers. It also defines the authority necessary for granting and managing physical access to the DTS Salt Lake and Richfield Data Centers, and the Ogden Regional Center and Provo Regional Center.
Data Center security is necessary for maintaining control over State owned, State managed, or Non-state hosted IT equipment, which houses trusted data, while protecting data integrity and availability.
The policy defines different security levels for the Data Centers. With the implementation of this policy, DTS will be reviewing the current access logs. Employees may receive notification that their access will be changing to be in accordance with the policy. If you have any questions regarding this, please contact Michael Casey.
DHS Move to VoIP
New Voice over Internet Protocol (VoIP) technology was deployed at the new DHS and DEQ building this past week. This is the first major implementation of a strategic shift in technologies in the area of voice service delivery. The building is the first in the State to have this new technology. Additionally, the move to a new DCFS office in Riverton was completed this week.
The move to the new DHS building will take several weeks to complete. DTS has set up a temporary help desk at the new building to field any trouble calls locally. This temporary help desk will be active each Monday after a move for any outstanding issues that may arise.
Many dedicated DTS employees have been involved with these moves. Loren Casterline and Gus Lewis provided cable plant for the new facilities. Annette Madrid and Romanza Hamblin conducted all the desk audits to ensure that all voice related services were moved to the new buildings. Dean Larsen configured all the networking gear which included local survivability for voice services in case there is ever a network problem. Julie Sabato configured call center functionality. Craig Thompson and the telephone techs installed all the network gear (wide area, local area and wireless) as well as telephone sets assigned to individual employees. Todd Christensen and Charmaine Malan configured the wireless gear and switches. Sherm Clow ensured that circuits were installed. Brenda Hulphers helped with WAN/campus design and IP addressing. Many campus infrastructure individuals contributed to the overall project implementation and coordination. John Bracken reconfigured the billing interfaces. Accompanying these efforts, many other DTS employees configured firewalls, provided networking and IP addressing schemes, configured wireless access points and a wireless controller, setup employee computers, voice mail, alternate routing, long distance accounting and attended to dozens of other tasks.
Because of the many hours of work contributed by DTS employees, these significant agency moves and the deployment of a new technology was basically transparent to the end-users. We would not have been as successful without their dedication. Thank you for setting great examples for DTS.
Employee Kudos
DTS recently received the following message regarding outstanding work completed by employee Lana Larsen. Thank you for your excellent customer service.
“Lana Larsen has been the best. I have been doing training throughout the state and needed to get staff registered in eFIND. She has been very helpful, so the training was not delayed.”
-Penni de Haan, DWS
DTS is producing a monthly newsletter with informative updates regarding the status of the Data Center Consolidation Initiative. View the November Newsletter.
View a video about the Capitol Upgrade Project, with DTS employee Loren Casterline
If you have any highlights you would like to share, click on the “Do Tell Steve” link
