Welcome to the Department of Technology Services
Innovative TechnologyWe will provide the best technology available to our partner agencies at a competitive rate, to help them achieve their goals and serve the residents of the State.Exceptional Customer ServiceWe will enable our customers to meet their business objectives by providing exceptional customer service.Employee SuccessWe will provide an environment that allows for professional growth and individual fulfillment.Information SecurityWe will protect the information assets of the State and provide a safe digital environment.
Mark VanOrden, CIO and Executive Director, has established four pillars that represent the main areas of focus for the department in order to support our partner agencies with world class technology and excellent customer service.
Number of Online Services220 Online Services in 2004220397 Online Services in 2005397455 Online Services in 2006455688 Online Services in 2007688768 Online Services in 2008768845 Online Services in 2009845901 Online Services in 2010901973 Online Services in 20119731026 Online Services in 20121026
The Department of Technology Services (DTS) provides Information Technology services to the Executive Branch Agencies. DTS was established in the 2005 Legislative Session and consolidated all agency IT services and 900 personnel into one agency, providing a flexible and responsive organization model.
The main purpose of DTS is to enable the state agencies’ business processes through the use of technology by increasing efficiency (cost savings) and effectiveness (increased service).
An increase in online services from 200 in 2004 to over 1,000 in 2012 provides Utah citizens easy access to government services..
Total Annual Cost Savings: $37.4 Million
FY2011: $13.6 Million
FY2010: $7.8 Million
FY2009: $5.2 Million
FY2008: $3.3 Million
FY2007: $7.4 Million
DTS has realized annual cost savings of $37.4 million since the formation of the agency.In 2012, the State of Utah was recognized with an “A” grade in the Digital States Survey.
Utah.Gov has received over 100 awards, more than any other state website. Utah.Gov continually sets an eGovernment standard of excellence.